PRESS RELEASE: Wednesday 15 December 2021 Saxonbrook Medical Centre in Crawley is set to host the booster programme's first 24-hour vaccination clinic in the South East this weekend, as it responds to the increased demand from local residents. We hope we can get this rectified for you soon. They dealt with the situation and treated my son in a timely fashion which was . 69.0% vaccinated, of 1430 eligible people. I have passed your feedback onto our team who will be really pleased to hear this. These roles include: Clinical Pharmacists work as part of the multidisciplinary team in a patient-facing role to clinically assess and treat patients using their expert knowledge of medicines for specific disease areas. Reply. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. We would also like to use analytical cookies to understand how our site is used and improve user experience. They are able to process UK-based data through NHS-approved encrypted channels and use only NHS-approved software in their tasks. Sussex GPs set to administer Covid-19 vaccine to patients Ratings and reviews - Saxonbrook Medical Centre - NHS Cross Keys House The provider was aware of the requirements of the duty of candour. I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . as unsuitable. Get the latest business insights from Dun & Bradstreet. If you call for help you don't get it. Saxonbrook Medical Centre, Maidenbower Square, Crawley - Blocl This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. Secrets pursuant to Health & Safety Code 32106; Report of Medical Staff and Quality Assurance Committee, Health & Safety Code section 32155; Conference with Legal Counsel regarding Anticipated Litigation pursuant to Government Code section 54956.9(d)(2); and consideration of closed session Minutes: December 14, and 19, 2022. Cross Keys House. 8 Best Healthcare Email Marketing Examples for Health Centres Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery The team will be very pleased to hear your fantastic feedback. Cross Keys House Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. Saxonbrook Medical | 24 followers on LinkedIn. As part of this agreement, additional team members have been recruited to be shared between the network practices. saxonbrook medical staff Impossible to get any, To be honest I'm not sure how to begin this review because it seems that everything regarding help, Report an issue with the information on this page. Please see Saxonbrook.net for all non-urgent enquires. I am delighted to hear that you have been pleased with the service and care the surgery team have provided for your mother. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. General Practitioners | Saxonbrook Medical Surgery We've put some small files called cookies on your device to make our site work. I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . Crawley Contact phone: 01403 330 320. I would also like to apologise for the service received when calling to the Practice. The practice has introduced a new system where you have to make an appointment online. The process for managing complaints had improved with evidence of patient apologies and the identification of trends. Please be assured we take your feedback very seriously and will put measures in place to ensure this doesn't happen again. Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. Sarah, Management Team. Sarah, Management Team. Please note on the form that you have sent these details in reply to your online review response. Map, Ask a Doctor We close for lunch between 12.30 pm to 1.30 pm National survey results demonstration that satisfaction was below average in this area, however on the day of inspection patients told us there had been recent significant improvements with this. The practice proactively sought feedback from staff and patients, which it acted on. but no good, cant even get the online requst answered prop was told to submit it again - why? Results from the national GP patient survey showed patients were treated with compassion, dignity and respect although results for patients feeling involved in their care and decisions about their treatment were lower than the national average. That is just two of several things that have gone awry recently. Please be assured your feedback is taken very seriously and helps us to learn where we can improve. We've put some small files called cookies on your device to make our site work. 43.1% vaccinated, of 1391 eligible people. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. I have passed your feedback to the team who will be delighted to hear it. RH10 1HS Contact us Address Maidenbower Square Crawley West Sussex RH10 7QH Get directions (opens in Google Maps) Phone Reception 01293 450400 Online Visit GP surgery website I am delighted to hear that you have been pleased with the service and care the surgery team have provided for your mother. A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Monday: 8:30am - 12:30pm 1:30pm - 6:00pm Tuesday: 8:30am - 12:30pm 1:30pm . Sarah, Management Team. Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. We have processes in place to ensure no patient is left without their medication, so I would be keen to look into this further for you so we can pin point where the process failed and ensure it does not happen again. Menu Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. If there is a PDF icon, click it to download the full report. Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. I am sorry to hear that you have been having trouble getting an appointment for a medication review. The reception staff always go above and beyond to help which is so much appreciated especially in the current climate. 2nd Place Platform Presentation at the University Of Leeds Faculty Of Biological Sciences Postgraduate Symposium awarded to Mr. Tim Hardy for research completed with Dr. Taylor. Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review. Saxonbrook Medical | Crawley 83.44% within a recommended level, out of 646 patients. Sarah, Management Team, Seen for a review end of July with nurse very helpful and polite , as all the Drs Ive seen over the past few years ! The areas where the provide should make improvements are: Ensure that induction records are complete for new staff. The practice had clearly defined and embedded systems to minimise risks to patient safety. Report review titled No appointment. We have processes in place to ensure no patient is left without their medication, so I would be keen to look into this further for you so we can pin point where the process failed and ensure it does not happen again. Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. We would like to look into this for you and get it resolved asap. GP Partners:. Maidenbower Square Thank you, Saxonbrook Medical. Saxonbrook Medical Jul 2022 - Present7 months Paramedic working in primary care South East Coast Ambulance Service NHS Foundation Trust 7 years 10 months Paramedic Mar 2018 - Present4 years 11. Thank you, Saxonbrook Medical. 20 Best part-time jobs in Crawley (Hiring Now!) | SimplyHired General Practitioner; Dr Ian Anderson General Practitioner; Dr Richard Woodhams General Practitioner; Dr Elizabeth Watson Staff Gps; Opening times. The problem is if you are not lucky enough to be able get into the booking system within about 10 minutes of it opening in the morning you have to wait and try all over again 24 hours later. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, Patients can view detailed coded records online, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. They were rated as good in caring. Never had a bad, Report an issue with the information on this page. American College of Sports Medicine Oded Bar-Or International Scholar Award American College of Sports Medicine. Let us know your preference. Additional Staff | Saxonbrook Medical Surgery Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. GP Salaried - Saxonbrook Medical Centre - FourteenFish RH10 1HS 2018. Its my birthday today thank you ruining it by leaving me to worry all day, Report review titled Missed call as unsuitable, Good Morning, thank you for posting your review. Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. As this is an anonymous platform we are unable to contact you directly. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and Northgate. RH101HS. Information On Booking Covid Vaccinations, Maidenbower Surgery: 01293 600300 Ext 3969 (based at Crawley Hospital), Northgate Surgery: 01293 600300 Ext 3256 (based at Crawley Hospital). I understand both sites are closed from12.3pm tomorrow for urgent training maybe you should look at your procedures as well. This is a rediculas system based on luck. The practice had good facilities and was well equipped to treat patients and meet their needs. Closed for Training 10th November - Saxonbrook Medical | Facebook Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. Map, Ask a Doctor Maidenbower Square Sarah, Management Team, by Christopher - Posted on 14 January 2022. Crawley To be honest I'm not sure how to begin this review because it seems that everything regarding help for your illness or condition is blocked in one way or another it's almost impossible to speak to a doctor or clinician & the difficulty in obtaining help is unbelievable you could literally die while awaiting help , I'm sure that every doctor is busy but push buttons & phone options are not the way to treat the sick . Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. Letter from the Chief Inspector of General. The Doctor that has looked after my Mother has an understanding manner of her age and independence We will use a cookie to save your choice. The problem is if you are not lucky enough to be able get into the booking system within about 10 minutes of it opening in the morning you have to wait and try all over again 24 hours later. Alternatively you can pop into one of our receptions. Alternatively you can pop into one of our receptions. I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. Sarah, Management Team, Seen for a review end of July with nurse very helpful and polite , as all the Drs Ive seen over the past few years ! Kind Regards, Sarah. People are of high risk & i fear some will die from this ridiculous change which has gone from bad to very much worse/impossible to get a appointment situation. If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. 4-6 session GP, salaried and partner options, Pembroke Medical Group. Report review titled Very grateful as unsuitable. The service had been the recent recipient of the Nursing Times Nursing in Mental Health category and the clinical lead for the practice had been awarded the Nurse of the Year for the development of the service. Saxonbrook Medical Northgate Surgery, Crawley, West Sussex 69.0% vaccinated, of 1430 eligible people. Crawley RH10 9XA, Betts Way, Freedom Works, 1st Floor, Astral Towers. Kind Regards, Saxonbrook Medical Team. I am very sorry to hear that you have been having a bad experience with the surgery and there being a delay in us receiving information from the hospital. I am sorry to hear you had a poor experience with us. Cannot get repeat prescription renewed as it need to be reviewed by a doctor. Patient outcomes were mixed, with some areas of performance below average, such as in relation to asthma and chronic obstructive pulmonary disease. Close menu, by Michael Forde - Posted on 03 March 2023. Patient reviews of Saxonbrook Medical Centre - Page . Saxonbrook Medical | LinkedIn Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery However I understand that on this occasion this has not been the case for your husband and this is something we would like to like to look into urgently for you. Thank you, Saxonbrook Medical. Can this really be good for patients!!! I am delighted to hear you have never had a bad experience and the staff are always so helpful. Report review titled as unsuitable Review titled Great HRT knowledge and support Rated 5 stars out of 5 by Tina - Posted on 17 June 2022 I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. 14 Haslett Avenue West All aspects of care for your pregnancy are provided. i hope the Gps/staff at the surgery revolt to there unrealistic employers who make these changes - as we are people not pye charts! chop shop cars where are they now; trail king tag trailers for sale; saxonbrook medical staff . Services offered by Saxonbrook Medical Centre are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Saxonbrook Medical | Crawley Theyve worked with me to find the type of HRT best suited to me, and I have always felt listened to and respected. 43.1% vaccinated, of 1391 eligible people. Saxonbrook Medical Centre Maidenbower Square Crawley West Sussex RH107QH web: www.saxonb reveal phone: 01293450400 Doctors Dr Lucy Cox General Practitioner Dr Catherine Eades General Practitioner Dr Yvonne Taylor General Practitioner DR Hicham Nakouzi General Practitioner Dr Ian Anderson General Practitioner Dr Elizabeth Watson Staff Gps Saxonbrook Medical: details with 62 reviews, phone number, work hours, location on map. Correctional Staff Nurses provide basic and emergency health care services to persons housed within Kern County correctional facilities. If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. 4. Ask Reception, MRCGP, DFFP Qualified 2000 Belgrade (Senior Partner), Information On Booking Covid Vaccinations. yes it takes a time to get through on the phone understandably as the surgery has staff on sick leave and shortages but the staff are doing their best. i hope the Gps/staff at the surgery revolt to there unrealistic employers who make these changes - as we are people not pye charts! This is a rediculas system based on luck. Care Coordinators work with GPs and other primary care professionals within the network to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers. saxonbrook.net - Saxonbrook Medical Surgery - Saxonbrook It is very important to us that we get this sorted for you. . So let's hope its not cancer. Crawley Thank you to all at Saxonbrook. 0 0. 812 were here. Saxonbrook Medical Northgate Surgery is one of the leading GP practice in Crawley and it is located at Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS. Saxonbrook Medical Company Profile | CRAWLEY, United Kingdom The service also provided support around the long term management of chronic conditions such as schizophrenia. Reviews of Saxonbrook Medical Centre - Page - iWantGreatCare as unsuitable. I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. If Saxonbrook Medical Centre is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. Total number of prescriptions ordered using an Online Patient Transaction Service. The practicehad madeimprovements in this area and had held audit meetings with the multi-disciplinary team to develop a programme and involve a range of clinical staff. Afternoon Christopher. I am sorry to hear you had a poor experience with us. Bryan J. Taylor, Ph.D. - Doctors and Medical Staff - Mayo Clinic Find similar medical centers in Crawley. We are fed up chasing back and forth to get these things sorted. yes it takes a time to get through on the phone understandably as the surgery has staff on sick leave and shortages but the staff are doing their best. Ensure that all aspects of underperformance in the national GP patient survey are addressed, including areas such as patients not feeling involved in the planning of their care. Analytical cookies send information to Google Analytics. Customers search for services online and find Nicelocal, They choose the company with the richest profile, They make a call and book a service with that company, Freight & cargo shipping and transportation, Heating and water supply and sewerage systems. Let us know your preference. Someone needs to reviwe the whole thing & start again. New part-time careers in Crawley are added daily on SimplyHired.com. 37.01% were satisfied, of 186 respondents. All staff members are fully aware of their Information Governance responsibilities and are subject to stringent training and auditing procedures. Thank you for your review, I am very sorry to hear that your husband has had a problem in getting an appointment. Cross Keys House 26 March 2021. How to get to Saxonbrook Medical Maidenbower Surgery by Bus? Exception reporting was higher than average in some areas. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. SUSSEX residents can begin getting the Coronavirus vaccine as early as this afternoon, as part of the latest stage of the biggest vaccination programme in NHS history, it has been revealed. As this is an anonymous platform I am unable to contact you. removal of moles and skin lesions) - provided in-house, items per standardised prescribing unit (see definition). Ask a Nurse review titled Impossible to get appointments, review titled Great HRT knowledge and support.