ON/OFF Dial Control with adjustable digital temperature display. Troubleshooting Tankless Water Heaters In MINUTES ~ Step By Step This feature improves the energy efficiency of the water heater. The cookie is used to store the user consent for the cookies in the category "Analytics". Some models (such as the RMTEX-18) have bottom -inch NPT water connections. The RMTEX-18 has two of these elements. Make sure that all joints are secure and that all combustion air-inlet and vent pipe supports are all in place. There is also an indoor version of this model. If there are error codes, troubleshoot to clear the error and fix the issue. Better still, it functions at up to 8,400 feet above sea level. Make sure that you clean all parts (tank and all heating elements) thoroughly. Begin with slowing down the flow rate of your water heater. Open the cold-water valve and let the tank refill completely. Problem 1: Mineral Buildup Tankless water heaters are generally low maintenance and very efficient, but problems can still occur. Watertechadvice.com is supported by readers. This information may also be helpful to a plumber or technician if you end up needing one. Inspect the combustion air-inlet and vent systems. Richmond Encore Tankless Water Heater Troubleshooting Several common issues are typically related to the Encore tankless unit. Generally, a tankless water heater will cost about 2 to 2-1/2 times as much as a standard water heater to purchase and install. pipes on the way to the shower. Keep in mind that in addition to lower operating costs, useable square footage is gained by choosing tankless! you need to keep an eye out for mineral buildup inside your water heater. Connect a garden hose to the drain valve near the bottom of the heater tank. In addition to the hot water you needit gives you the power to know, control and protect. Turn on the gas supply and/or increase the inlet gas supply pressure. As a result, youll have hot water at the instant you need it, preventing a cold stream of water when you open the faucet. Richmond Water Heater How to & Troubleshooting Guide The best models utilize condensing . Gas control problem-Contact a qualified service technician to inspect and fix the issue. This is likely to be enough for a condo or a small house in a warm climate, but it is more suited as a point-of-use water heater for homes in cold climates. Sophisticated technology has reduced the size and increased the features and benefits. You can set the thermostat has high as 140 degrees Fahrenheit (just like the electric models). water you felt was the trapped water. The sensing burner is a device that detects incomplete combustion during operation of the water heater. Always check the. Test for spillage at the draft hood relief opening after 5 minutes of burner operation. Make sure that your heaters power (within the breaker panel) has been turned off, Remove 2 screws that secure the upper side cover, located on the tanks side, Lift and remove the insulation so you can expose the thermostat. If the method doesnt work, you can always contact customer support. Uses indoor air for combustion with flexible venting options up to 100 feet. Early in the development, Richmond researchers at their Montgomery labs discovered that flame arrestor plate designs might be vulnerable to the effects of lint, dust and oil (LDO). UEF replaces the old standard, Energy Factor (EF), which didnt allow easy comparison. If your household frequently takes back-to-back showers, you To clear the error, try these troubleshooting steps: This indicates an error in the hot surface ignitor circuit. Step 01 - Turn Off The Power. They are small and compact, wall-hanging, and take up much less space than the tank-type. By creating an account you agree to the Hunker. We also have a standing pilot Direct Vent that will vent up to 4 feet from the outside wall. Atlanta, GA 30328, Residential Condensing Tankless Water Heaters, Corporate Office: 1100 Abernathy Road, Suite 1700. Establish a routine preventative maintenance program and make sure you are following it. If there are bubbles, this indicates a gas leak that must be corrected. Check to make sure that the water is on and that it flows. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Hunker may earn compensation through affiliate links in this story. Turn your temperature knob (to the desired temperature) by using a flathead (and small) screwdriver. 402K views 7 years ago A highly comprehensive "step by step" video on how a Tankless Water Heater operates, and how to identify the cause of a Tankless Water Heater no hot water flow. A Lack of Combustible Air 2.1 How To Richmond Water Heater Pilot Light Won't Stay Lit (Fixed) Read More Corporate Office: 1100 Abernathy Road, Suite 1700 Explore the water heaters key components. So we created the Richmond ENCORE Electric Water Heater with LeakGuard. They are designed with the maximum power of 199,900 BTU, 180,000 BTU, and 170,000 BTU, and water flows of 9.5 GPM, 8.4 GPM, and 7.0 GPM, respectively. Electronic devices have their own shares of issues; some may be quite common, while others are unique and special. It is still significantly higher than the energy efficiency of any tank model. No, they are not. As long as you contact the support, you wont have to be bothered by Richmond water heater troubleshooting. To fix the issue, try the following troubleshooting steps: This error code indicates that there is a problem with the internal circuit. Established in 1983, Richmond is a subsidiary of one of the best-known and highest-quality tankless water heater companies in the world: Rheem. your household just finished showering and now it's your turn. Protect your home from water damage with this all-inclusive leak prevention system that limits a leak to no more than 20 ounces of water2, By shutting off the flow of water, the Richmond ENCORE Electric Water Heater with LeakGuard can help you avoid an average of $4,000 in water leak damage3, Complete control of your water heaterfrom adjusting water temperature and tracking energy usage to setting vacation modeall from a smart phone1, Adjust water set temperature to balance your familys hot water needs via the EcoNet App and hands-free voice control with Amazon Alexa or Google Home4, Save energy on water heating costs while you are away for a week or just for the dayits easy to set from your phone even if you have already left home!1, Receive immediate notification of leaks and service needs through your phone and via EcoNet App1, Know you have enough hot water before you jump into the shower1, Know if an element is failing so you can proactively replace it before it becomes a problem1, View weekly, monthly and yearly energy usage reports from your phone to help you better manage consumption1, Allows plumber to view diagnostic information via the EcoNet App while at the water heater to expedite service5, With integrated WiFi, homeowners can avoid cold showers, detect leaks and more. Contact technical support for help with troubleshooting the issue further. Richmond tankless water heaters are designed as gas-powered, condensing, and non-condensing models, offering great innovative features for efficient water heating. Periodically, lift and release the lever handle on the temperature pressure relief valve, located near the top of the water heater, to make sure the valve operates freely. of cold water before the temperature slowly climbs back up. Combustion shutoff device tripped- Combustion shutoff device(s) should be inspected by a qualified service technician. Although the majority of Richmond heaters are tank models, the most energy-efficient and technologically-forward models are all tankless heaters. If you have a Richmond water heater or are intending to have one installed, hopefully, you should find this how-to and troubleshooting guide useful. Let the heater heat the water until it is hot enough for normal use. By the way, this guide won't cover the blinking codes. Should maintenance be required, the unit's self- diagnostic system will display a maintenance code, which makes trouble - shooting quick, accurate and less expensive. Richmond Encore Tankless is about one third the size of a conventional water heater. To correct this code, close all hot water taps to reset the unit. Depress the COOLER button until only the WARM indicator light is lit. The Combination Gas Control (Thermostat) has a built-in safety shut-off device that is designed to shut off the gas supply to the burner if the pilot is extinguished for any reason. The smallest model in the range is the RMTEX-04 (a 3.5 kW-unit), which provides just 0.9 GPM. Error Code 03: Manifold Control Failure Rheem error code 03 means there is a problem with the manifold control. Recommended Environment: Indoor. Some models, like the Marathon, have lifetime warranties, while others have a 6- or even a 12-year warranty. Calcium and Magnesium are the two minerals that most often cause scaly buildup, In addition to having an energy efficiency rating of 0.82 UEF, its ultra-low NOx burner makes this model a green choice. This list includes some of the more common problems that people have with tankless hot water heaters, but it is not all inclusive. If so, you may need to clean, repair or replace the pilot burner to fix the problem. Intelligent leak detection system provides real-time notifications that prevent catastrophic failure, Exclusive technology provides performance updates and alerts on your mobile device1, All-inclusive leak detection and prevention system with proprietary auto shut-off valve limits leakage to no more than 20 ounces of water2, Because the Richmond Hybrid installs like a standard electric water heater, installation is hassle-free, making it perfect for replacement and its simple to service. Circulates hot water from the heater through the homes plumbing allowing hot water to be ready at the tap when needed. Toggle the ON/OFF switch to the ON position. Tankless units are used in residential and light commercial applications for an on-demand and continuous supply of hot water. Through the sight glass, inspect the pilot burner flame with the main burner off and inspect the main burner while firing. Space saving design with intelligent electronic controls and an all-copper heater exchanger, Copyright 2004 - Plus, they can be installed in locations where a storage water heater may not fit. It indicates the unit shuts down and in lockout. Try ourProduct Selector to find the perfect hot water solution for all your needs. Tankless heaters heat water on demand. Its crucial before you can move on to the next troubleshooting. These are threaded to make them easy to replace, although users will only need to change them infrequently, as they are designed to be durable. Do not attempt to remove the inner door. Establish and follow a routine preventative maintenance program. water heater to tankless, it is also important to check the water filter in Richmond has information about their many different products, including different ways to deal with them. But opting out of some of these cookies may affect your browsing experience. Plus, they connect to Metalfab 3-inch/5-inch concentric venting without needing an adaptor. And it leads to overtemp that makes the device shut off automatically. Turn the gas control knob counter-clockwise to the ON position. Richmond Gas Water Heater features a combustion shut-off device. Telephone: (800) 845-6524. You can use a vacuum cleaner on the burner and floor shield inside the water heater. Set the thermostat to the lowest setting by first depressing the COOLER and HOTTER buttons at the same time and holding for 1 second. One of them is about adjusting the temperature. They should be able to guide and walk you through the troubleshooting. Even some of the Richmond electric heaters are suitable as whole-house units in any climate, although the smaller models are better for use with a single appliance. Check that all wiring is correct and secure. EcoNet Enabled -all Tankless products from 2010 to present can connect to EcoNet mobile app via Tankless EcoNet Accessory Kit (REWRA630TWH), Copyright 2004 - long, narrow path to the heat exchanger. Richmond Rmtex-27 Essential Tankless Electric Water Heater, 3/4" Npt, 6.6 Gpm. Observe the safety precautions and call your gas supplier from a neighbors phone. To resolve the issue, follow these troubleshooting instructions: This indicates that there is a problem in the combination gad valve driver circuit. The outdoor version comes with freeze protection for temperatures as low as -30 degrees Fahrenheit, making it suitable for almost any setting. This is mainly because of the low-input pilot, which reduces the amount of gas that the heaters use when on standby. Flame Failure is generally caused by either a gas pressure problem or an electrical issue. Each reference mark above or below these points indicates an approximate change of 10oF. Check proper connection of line neutral and hot wires. There are a couple of products that may work in your application. Vent up to 150 ft with 3" PVC and 60 ft with 2" PVC, Includes easy to install hanging bracket for time savings (indoor models only), Self-diagnostic system for easy installation and service, High-altitude capability up to 8,400 ft. elevation above sea level, Digital remote control now pre-wiredand 10 ft. of thermostat wire included, Supplied with a 120-volt power cord (indoor models only). Also, check to make sure the ON/OFF switch is not turned OFF. Well water can cause a quicker buildup of debris If set too low, adjust the water temperature setting to the desired setting. Offering 8.8 GPM, it can provide enough hot water to supply most (if not all) of your appliances at the same time, even if you live in a cold climate. Here are six of the most common problems and maintenance concerns for tankless water heaters: Keep reading to learn what signs to look for when identifying these issues and how to fix them! Tankless Water Heater Electric 18kW 240 Volt, thermomate On Demand Instant Endless Hot Water Heater, Digital Temperature Display Easy Installation, for Residential Whole House . Make sure the cold water supply is sealed and hot water hose connections are tightened. The consortium of manufactures agreed on flame arrestor plate technology to create the new generation of FVIR water heaters. Just like ignition failure, you should first rule out simple causes such as a low propane tank or an unpaid gas bill. Over time, he learned a ton about installing and choosing the correct water treatment products for homeowners. This is located near the top of the water heater. Best Richmond Tankless Water Heaters. Why keep 40-50 gallons of water hot when you don't need it? Turn off the gas valve (for gas heaters) or the circuit breaker (for electric heaters), and let the water in the heater cool completely. Tankless water heaters are a great investment for your home or office. First of all, make sure that you check the venting chart (provided through Richmond electric water heater manual). $609.99 $ 609. Shipping Dimensions: 37.50 H x 24.60 W x 12.60 D. Shipping Weight: 83.0 lbs Tankless Water Heater Repair Richmond, On-Demand & Instant Hot Water When he is not busy trying not to electrocute himself, you can find him in the garden tending to his vegetables and chickens. Tankless Water Heaters High Efficiency Condensing Tankless Gas Enjoy Continuous Hot water and save up to $1,100 over 12 years* View Product High Efficiency Condensing with Built-In Recirculation Circulates hot water from the heater through the home's plumbing allowing hot water to be ready at the tap when needed. in the shower until the cold water has passed. FVIR stands for Flammable Vapor Ignition Resistant. Atlanta, GA 30328, Residential Condensing Tankless Water Heaters. All water heaters in the Essential series come with a 5-year warranty for the heating chamber and a one-year warranty for parts. Test results have shown that a tankless gas water heater costs about 40% less to operate than an electric water heater, and about 30% less than a natural gas water heater. However, they are different from Rheem heaters, as Richmond develops its own innovative technology for use in a wide range of heaters for both residential and commercial applications. Replace the insulation and plastic safety guard and reconnect the electric power supply. Depress and hold the gas control knob all the way down. This error code indicates high water temperature limit tripped. 5, Ample hot water for households with 2 to 4 people, Ample hot water for households with 3 to 5 people. Table of Contents1 Top 5 Richmond Tankless Water Heaters2 About Richmond3 Richmond Tankless Water Heater Reviews from Consumers Online4 Richmond Tankless Water Heaters Warranty and Customer Service5 Where to Buy Richmond Water Heaters. It indicates one of the temperatures adjust buttons is stuck closed. If you have an electric unit from Richmond, you may have experienced a sudden temperature change in your shower. shower and feel warm water at first, but then get blasted with several seconds Wait 5 minutes to clear out any gas. Richmond Water Heater Troubleshooting with Different Types of Units, An Easy Guide on How to Fix A Squeaky Door Without Taking It Apart, How to Remove A Broken Drill Bit from Wood? Dont use force. The Richmond Hybrid has a 10-year tank leak warranty and a 10-year parts warranty. Is Spray Paint Flammable? It may be set too low. Visually inspect the hot surface ignitor and main burner periodically. Turn off the circuit breakers and make sure that there's no longer any power supply to the heater. 8kW Model Flow Rate: up to 1.95 GPM. the harder your water, the higher the potential for damaging mineral buildup. water (in contrast with soft water) is water with a high mineral content, and All water heaters are non-condensing. Otherwise, youll need to undergo more expensive installation. It also has a first-year in-home labor warranty. Make sure that all joints are secure that combustion air-inlet and vent system supports are all in place. Whether you use a traditional or a tankless water heater, your water filter. The Combination Gas Control is also constructed with a single-use gas shut-off device that will shut off the gas supply to the burner if the water exceeds normal operating temperatures. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. To prevent wastage of heated water, the 7.0 model is recirculation kit ready. Reasons Why There Is Water Leak Inside Refrigerator, Why Does My Air Conditioner Keep Freezing Up? Check that the earth ground connection is properly connected. Toggle the ON/OFF switch located on blower assembly to the ON position. 929 East 41st St. PO Box 4200 Once the pilot flame is established, replace the outer door. Your Air Supply or Exhaust is Blocked. Corporate Office: 1100 Abernathy Road, Suite 1700 Blocked vent system- Have a qualified service technician evaluate vent system for blockage. We have a full line of standing pilot, intermittent spark, direct vent, sealed combustion and high efficiency commercial water heaters. The preferred starting point for temperature setting is to align the two triangular pointers on the dial and control face. When there is a malfunction, an error code will appear on the LCD display. First, inspect all vent pipes to ensure they are connected properly and free from puncture holes. Some additional features of the 7.0 outdoor model include a digital remote control, the best side-to-side clearance in the industry at inch, and 10 feet of thermostat wire included with the heater. To avoid damage, flush your water heater every six months Toggle the ON/OFF switch located on the blower assembly to the OFF position. EcoNet Wifi Kit Installation Instructions, Encore RMTGH is a series of high-efficiency condensing tankless gas water heaters designed for continuous hot water, with stainless steel condensing heat exchanger, Intelligent electronic controls designed to increase energy efficiency and safety, New! Click here to browse our high efficiency tankless water heaters! It indicates water temperature sensor failure, It indicates Combination Gas Control failure. The standard was intended to enable homeowners to compare the efficiency one water heater to another. The first ensures that the unit adjusts power to meet your demand for hot water while avoiding wasted energy. Your water heater may struggle to supply the hot water needed or shut down altogether if it becomes overloaded. Read or obtain the manual for your specific model and check any other recommendations that are suggested for your specific water heater. As the unit is more powerful than the RMTEX-18, it has four copper immersion heating elements. Contents show 1 1. If these steps do not resolve the ignition problem, then either your ignition pack has failed or there's a bigger problem. Keeping your water heater properly maintained helps ensure it operates smoothly and efficiently, it is free of problems, and serves you for many years. Digital thermostat with self diagnostic program, Two High altitude options: up to 6,560 or 9,840 ft. elevations, Corporate Office: 1100 Abernathy Road, Suite 1700. 6 Common Tankless Water Heater Problems And Solutions, Eccotemp EZ-Flush System Descaler Cleaning Kit. Sophisticated technology has reduced the size and increased the features and benefits.