Payactiv's financial assistance program provides employees with an opportunity to consult with professional coaches and get advice on saving, budgeting skills, debt management, and more. I dont ever try leaving bad reviews because it hurts businesses. & you guys really need to fix this issue with the app not being up to date & chats closing out & now my earnings chart, isn't trying to show what I made & just stopped after finally popping back up again now trying to stop showing what i madevery frustrating. If youre enrolled in Payactiv through work, you may be able to access up to half of your earnings before payday, but the exact amount will be set by your employer. He deserves a huge raise. Its compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). We'd like to turn this around and resolve your issue ASAP. Hi Annie,Our sincerest apologies for the inconvenience. PayActiv is accredited by the Better Business Bureau with a B, which is typically an indication of good customer service. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Dont use Payactiv. Payactiv operates as a public benefit corporation and certified B Corpusing business as a force for good. Regular source of income, Verifiable bank account, US citizen, Ages 18+. Join over 2+ Million people and put yourself ahead. payactiv Reviews: What Is It Like to Work At payactiv? Have a blessed day. Anyways 5/5 for Davis M! Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Image: Woman on the street looking at her mobile phone. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more. However, we'd like to learn more about your situation and what exactly happened. How many times can you use PayActiv in a pay period? Dawn Allcot is a full-time freelance writer and content marketing specialist who geeks out about finance, e-commerce, technology, and real estate. Product name, logo, brands, and other trademarks featured or referred to within Credit Karma are the property of their respective trademark holders. I want to give Grace a big thank you for giving me a call back and explaining what happened to my account and getting it cleared. But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. We'd like to turn this around ASAP. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more., The Payactiv app, linked to your attendance tracking system, turns your working hours into earned wages that you can access on-demand, at any point in time, without having to wait for payday. I wish I never started using this app, its so frustrating!!! So Ill be honest, I cant stand the customer support on the app, the chat function is slow and glitchy and the ability to communicate through it is awful. Borrow up to $500 with just a few swipes but only for residents of 21 states. We update our data regularly, but information can change between updates. Many borrowers are keeping a close eye on this court hearing, as they could GOBankingRates Best Banks 2023 scores and rankings are objectively determined by our Payactiv how to apply for an online loan, review of the loan company Learn how its rewards program works and see if the card is right for you. Horrible business and customer service. 5000+ G2 reviews. Working at payactiv | Glassdoor Business Profile PayActiv, Inc. Financial Services Contact Information 4880 Stevens Creek Blvd #102 San Jose, CA 95129-1276 Get Directions Visit Website Email this Business (877) 910-8400 Primary. Finder.com LLC. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. We always try our best to do our job well, and your kind words make it all worthwhile. The platform also supports 1:1 consultations with financial coaches, savings guidance, discounts, and expense tracking. If you're transferring money to your PayActiv prepaid Visa, you should receive the funds instantly. Payactiv App Review: Get Cash Before Payday | Credit Karma Thank you again! Took 5 minutes on chat to get asked the number to my account, while I was logged in. Have a blessed day. But to get the most benefits, you need to have sign up for direct deposit to a Payactiv card. Customer service rep Zachery Marshall was very polite and patient. But Payactiv takes reasonable measures to protect its customers information from theft and loss using SSL encryption techniques and authentication procedures. 1 Standard rates for data and messaging may apply from your wireless provider. Conclusion. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. Thanks for signing up, we send our newsletter every Tuesday and Thursday! Hi Shelly,Thank you for taking the time to write a review about your experience. We always try our best to do our job well, and your kind words make it all worthwhile. :). Payactiv is transforming and scaling Good processes and experienced managers starting to make a difference EWA is exploding and the company has positioned itself very well The platform is far ahead Cons The last couple of years with Covid and growing pains were hard. The app is high-rated on the App Store and Google Play store. Select your state to see the options available to you. If your employer offers EWA, all fees to access your earned wages are less than $3. Our scoring formula weighs several factors that differ from $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. PayActiv, Inc. | Better Business Bureau Profile Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. Its available to part-time and full-time salaried workers, as well as hourly workers. Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. Both my Payroll department and UKG are supposedly working to fix the problem, to no avail thus far. Payactiv Customer Success Payactiv 663 views 1 year ago Bridging the Gap to Financial Wellness Payactiv 267 views 1 year ago PayActiv Explainer Video ADP 1.3K views 3 years ago 5 Apps That. About Us - Payactiv This is the absolute worst app!! Alan Davis was very awesome. Direct deposits of paychecks may also appear on the PayActiv debit card up to 2 days before they would normally be processed. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Payactiv Reviews and Pricing 2023 - sourceforge.net :), I am changing my review again because grace helped me out with no problem. :). Workers whose employers are part of the PayActiv EWA program can receive a cash advance of up to 50% of their pay earned. Payactiv Description Our all-in-one platform, Livelihood, helps employees to fully engage in work and personal life. We may also receive compensation if you click on certain links posted on our site. Head over to our Support Form and someone from our team will assist you. Have a blessed day. Agent assisted me and resolved my issues very quickly. Credit Karma is committed to ensuring digital accessibility for people with disabilities. She is the founder and owner of GeekTravelGuide.net, a travel, technology, and entertainment website. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. Replies to negative reviews in < 24 hours. This rating has decreased by -17% over the last 12 months. Read Customer Service Reviews of www.payactiv.com - Trustpilot 2023 Payactiv, Inc. All Rights Reserved. Live support is available 24/7/365 online or by phone, according to the PayActiv website. He was helpful well mannered and really focused on getting my new card to me as quickly as possible. I just being honest tho this company is no good. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. I had been sick with the flu and was in desperate need of cash for meds. Learn how we maintain accuracy on our site. We also ensure all reviews are published without moderation. Receive and send funds to other members. finder.com is a financial comparison and information service, not a bank or product provider, We cannot provide you with personal advice or recommendations, Possible Finance Mobile Installment Loans, Fast5kLoans Short-term Loans Connection Service, Instant to a Payactiv card, otherwise up to 48 hours, 2.63 out of 5 stars, based on 41 customer reviews, 3.3 out of 5 stars, based on 354 customer reviews, 4.8 out of 5 stars, based on 28,100 customer reviews, 4.7 out of 5 stars, based on 29,699 customer reviews, Instant in some cases otherwise up to two business days, Register on app and connect to bank account before requesting funds as needed, Apply online and connect to bank account each time you apply, Available to salaried and hourly employees, Limited options if your employer isnt enrolled in Payactiv, Potential program fees of up to $5 per pay period, SmartSave tool to help you set monthly savings goals, Access to online banking through the Payactiv debit cards, Exclusive discounts on gas, prescription drugs and other products, Bill pay and the ability to transfer funds to Uber and AmazonCash. The SmartSave feature helps you set achievable financial goals each month, creates a saving plan for you, and provides discounts for day-to-day spending like gas and medicines so you achieve your goal at the end of the month. You're amazing and thank you for your kindness, Hi Romona,Thank you for taking the time to write a review about your experience. In the Business to Business Service category. Consider another cash advance option if your employer isnt enrolled. You can only get your advance two days ahead of time, and youll have to sign up for a prepaid debit card to receive the funds. :). 1 Standard rates for data and messaging may apply from your wireless provider. Companies can ask for reviews via automatic invitations. However, it did earn a TrustPilot score of 3.3. Articulate , very informative , and patient. I would definitely recommend payactiv due to amazing and outstanding customer service that I received, Hi Monica,Thank you for taking the time to write a review about your experience. You can get your paycheck two days in advance but only if you sign up for a Payactiv Visa Prepaid Card. One of our representatives will be reaching out to you shortly to assist you. In terms of security, no app is 100% secure. See this Kraken review to learn the pros and cons of Kraken. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. President Biden's Fresh Start program has placed $34 billion worth of delinquent or defaulted student loan accounts into "current" status. Albert Wick amazing, skilled, and delightful human being thank you again. PayActiv Pricing, Alternatives & More 2023 - Capterra Hi Jennifer,Please accept our sincerest apologies for all the inconvenience that you had to face. App Store is a service mark of Apple Inc. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. The PayActiv debit card carries Visas Zero Liability fraud protection, which may protect you in the event of fraud and unauthorized use of your card. Visit our guide to cash advance apps to learn about how these apps work. Have a blessed day. He was kind and patient with me and was able to fix my paycor app issue within minutes. If I have any future issues, I know I will be taken care of. If you're ready to get a Payactiv demo, we suggest getting in touch for a look at the product and quote. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. There are no monthly maintenance fees to have a PayActiv account and no activation fees. We always try our best to do our job well, and your kind words make it all worthwhile. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. This could put you at risk of getting caught in a cycle of debt. Contact - Payactiv No loansyour money, in your hands. We always try our best to do our job well, and your kind words make it all worthwhile. We think it's important for you to understand how we make money. The PayActiv app uses secure encryption and transmission technology to protect your data. Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. We're looking into your account. It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). Payactiv Reviews 2023: Details, Pricing, & Features | G2 Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. Carefully review your finances and the loan cost to make sure it fits your budget. It's been another month and Payactiv card still isn't working. Our buyer guides are meant to save you time and money as you look to buy new tools for your organization. Compensation may factor into how and where products appear on our platform (and in what order). 243 total. Hi Connor,Thank you for taking the time to write a review about your experience. When I do the chat, they ask me to send in my time sheet and Everytime they tell me that they need an official timesheet, THAT WAS MY OFFICIAL TIMESHEET, the same one I have sent every two weeks after they screw up my time. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Insurance related services offered through Credit Karma Insurance Services, LLC, which does business in some states as Karma Insurance Services, LLC. Our team will be in touch ASAP. :). Payactiv is a great place to work. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. There are no fees or interest charges associated with your payday cash advance. I don't know if I am allowed to mention my experience with your full name but I recommend Payactiv because of people like Albert Wick who can help you with almost everything you need even if difficult. PLEASE GIVE DAVIS M A RAISE HE DESERVES IT & BEYOND, NICEST AGENT EVER! lawanda moore. Were looking forward to showing you how our platform can benefit your employees and help reduce turnover, increase engagement and improve productivity at your organization. She was very polite and kind. We spend all day researching the ever changing landscape of HR and recruiting software. If your employer does not use PayActiv, you may be better off with a different option. OrbisPay vs. Payactiv Comparison Very helpful, understandable and fast. Have a blessed day. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. Some other noteworthy features of Payactiv include the option to receive tips directly into your bank account after a shift and a savings calculator. Working at PayActiv: Employee Reviews | Indeed.com Hi Hadar,We sincerely apologize for the inconvenience. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Have a blessed day. 20072023 Credit Karma, LLC. I need gas and my refill of my stroke meds payactive would not updated my hours. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Sometimes operating in conjunction with payroll companies such as ADP, it serves employees of FedEx, Pizza Hut, and. A former editor of a newspaper in Beirut, Anna writes about personal, student, business and car loans. With the help of Capterra, learn about PayActiv, its features, pricing information, popular comparisons to other Benefits Administration products and more. It takes a holistic approach to improving financial wellness and employee satisfaction. Find out how we combat fake reviews. If there's anything you need in the future or any feedback you have for us, please don't hesitate to email us at support@payactiv.com. Thanks to both of them for getting this resolved n the excellent customer service. How do businesses offer Payactiv to their employees? Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Card when we receive it, rather than on the effective date. This may result in yourhaving access to the funds sooner. We'll do everything we can to make sure we do better in the future. J.P. Morgan Wealth Management Review: Plans Tailored to Your Financial Goals, Dosh Review 2023: Getting You the Most Back on Your Purchases. Thank you!! Find out how we combat fake reviews. Hi Elizabeth,Thank you for taking the time to write a review about your experience. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. You can receive a cash advance of up to 50% of a day's pay. You can click on the 'unsubscribe' link in the email at anytime. Credit Karma, Inc. and Credit Karma Offers, Inc. are not registered by the NYS Department of Financial Services. Otherwise, it charges these two types of fees: When you request an advance, Payactiv can send the money to your bank account, debit card or a Walmart Money Center. Payactiv: Enrollment is free. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Love you Davis M! Hi Eric,Thanks for letting us know about your concern. Helping Low-Income Workers Stay Out of Debt - Harvard Business Review Today I received an unexpected call from a customer service representative updating me on my earnings and making sure everything was together with me concerning pay active I have to admit it is very rare to have great service such as thisThank you pay active for making life a little easier smiles for me to you representative Bell if I'm saying your last name correctly, Hi Latrara,Thank you for taking the time to write a review about your experience. PayActiv. My kids are sick and I'm a single mother who needed to get them to the hospital. Otherwise, read on! As such, it permits employees to access up to 50% of their paycheck prior to payday. It has been a week. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Founded in 1975, The Vanguard Group has become a premier investment management company in the U.S. and one of the largest in the world. Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Additionally, many customers complain about bugs with the Payactiv app, causing unnecessary headaches and problems accessing funds. 1 Many (but not all) employers, government benefits providers, and other originators send direct deposits early with an effective of 1-2 days later. EWA has not worked for a while. Advertisement AN Angelica reviews US Updated 4 days ago Better with certain agents Your employer automatically deducts the advance from your next paycheck, so theres technically no repayment term. I am not trying to make a purchase just get my money back from a previous purchase that they can see on their system. However, you will pay a fee of up to $1 per day, capped at $5 per month, each time you use the program to make a bank transfer, load your card, pay a bill using your prepaid Visa or use the money for Uber or Amazon. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. PayActiv is not a credit card or a payday loan company. Up to 2 days early deposit of your paycheck2. If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. She did such a wonderful job, was patient and empathetic and had my problem fixed instantly. Hi Bill, sincerest apologies for the inconvenience. but Davis M deserves a raise plus more. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. To sign up and must be 18 years old and need to provide some personal information, including the following: If you sign up through your employer, Payactiv generally will interact with companys payroll and time attendance system. I have been using payactiv for almost 3 years now and they never get my hours worked right. Payactiv Review. Advances can reach 50% of your earned wages though some employers may limit how much you can borrow. If youre struggling to attract and retain talent, revamping your employee benefits package is a great place to start Employers winning the war 2023 Payactiv, Inc. All Rights Reserved. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. The customer service team is no help you ask for one thing they send to something else, The app does not update its self and you cant get any one to help with that.This whole app is trash they just need to start over. Very knowledgeable and patient. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . Please call Member Support at 833-675-0553 or email legal@creditkarma.com or mail at Credit Karma, LLC, P.O. LoanPro. Anyone can write a Trustpilot review. Payactiv Inc. Reviews | Read Customer Service Reviews of www.payactiv She lives on Long Island, New York, with a veritable menagerie that includes 2 cats, a rambunctious kitten, and three lizards of varying sizes and personalities plus her two kids and husband. By clicking the 'Subscribe Now' button, you agree to our Terms of Use and Privacy Policy. PayActiv Review 2022: Access Your Money Earlier | GOBankingRates What Is DiversyFund? Verification can help ensure real people write reviews about real companies. Have a wonderful day. I haven't even gotten "I'm looking into your account", it's as if they open the chat to look busy and then do nothing because they're lazy or are trying to take on far too many chats at once. Please mention App reviews in the subject line of your email so that we can assist you in a timely manner. This person deserves a raise! Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. If it's wasn't for the supervisor on shift Ned T. This would received 0 stars. Optional, only if you want us to follow up with you.