This smoke-free hotel features 2 restaurants, a bar/lounge, and a gym. Yes, the purchase confirmation can be presented with any of these devices. Re: Xcaret: photo pass worth it? Copyright 2016 Experiencias Xcaret Parque, S.A.P.I. Allow nature to hold your body and soul, renewing you by relaxing and stimulating your senses and health. If you do not attend the day of your visit, you can change the date within the period of one year from the purchase date, giving notice 24 hours in advance. Ingredients, flavors and textures invite you to live a story told by the best Culinary Group in Mexico, which will delight your senses through brilliant recipes at the hands of true flavor artists. How many times can I download my photos with my download code? What types of files are the photos that are downloaded? If you visited our Parks: foto@xcaret.com Restrictions apply. I had written a very negative review about this hotel and due to trip advisor's policy I had to delete it in order to write a new one. Copyright Experiencias Xcaret Hotel S.A.P.I. 282. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. How do you remove the watermark from the photos? Should you decide to come back to this destination, please do not hesitate to contact us through this media, as we will be delighted to arrange every detail of your stay with us, to ensure you take the best of Mexico with you.Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico, This is the version of our website addressed to speakers of English in the United States. Hotel Xcaret Arte is a hotel experience in front of the Caribbean Sea, that makes hospitality a sensitive proof of the artistic wealth and sustainability in Mexico. Most activities involve water and your camera might get wet. I really had no idea of how to use them. An adults-only boutique hotel, where quality, beauty of the surroundings and warmth introduce Mexico in an intimate and sublime way. It is important to bear in mind that most of our activities need constant physical efforts. Doubletree Hotels Middleton hotels are listed below. Rest areas, dressing rooms and restrooms. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. How do I find and download the photos from the website? However, Hotel Xcaret also offers a package that covers as many parks as you'd like. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. In case of foreigners living in Quintana Roo, FM2 and FM3. Within Mexico. The maximum circumference of the harness around the waist is 47 in (120 cm) and 25 in (65 cm) around each leg. Xplor Park opens from Monday to Saturday, from 9:00 a.m. to 5:00 p.m. New activity: Underground Expedition. What happens if I forgot my download code? There's a steam room on site, and a 24-hour front desk and a coffee shop are also provided. They are encoded directly from cameras with high resolution. If you buy the 'PHOTO PASS', it applies only for the Xcaret, Xplor, Xplor Fuego, Xel-H, Xoximilco, Xenses, and Xavage parks, plus the Xenotes Tour. No problem! It was prompt and comfortable. Swim in the 437-yard stalactite river inside ancient caves. A floating Mexican party awaits you at Xoximilco. Remember that cancellations are managed by the terms and conditions of the cancellation policy. Very Good 4.0 /5 Review Score More Details. Underground River Rafts of 580 yards paddling with special hand paddles. It is located right next to Xcaret Park, found on the Federal Highway 307, km 282, only 56 km away from Cancuns International Airport and 6 km away from Playa del Carmen and about 55 km north of Tulum. We've spent a lot of time in the area, including several weeks in Cancun, and months at a time as a family in Playa del Carmen. Yes, you can contact the photography customer service center Each photo downloaded is a JPG file, and the videos are MP4. But. Are there any special prices for children? Can somebody on a wheelchair access the Park? Xenotes is the only tour in the Riviera Maya that takes you to visit the four types of cenotes that exist in nature: semi-open, open, ancient, and cavern. Check the schedules and open hours of our attractions and shows. and that option in not available via online purchase. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Indeed, a great endorsement of our commitment to provide exemplary service to each and every guest. The chefs of our Gastronomic Group are leaders in the culinary scene of our country and inspiration abroad. Refund will not be granted under any circumstances in this case. The ramen at Xin Goa was excellent as was the fried rice. Pasted as rich text. This change is valid only 24 hours in advance. Guatemalan Quetzal (GTQ): Visa, Mastercard and Diners. Each park has its own price for the photos pass. We can provide it to you if you have your purchase receipt. However, you are not to worry; your helmet is equipped with a built-in chip that activates the cameras that we've installed for you as we go along. Please verify the policy to change the date of visit or cancellations. Also, they can take all the photographs they want and download those same pictures afterward, at a convenient price. We were very close to one of the smaller, double level infinity pools and a beautiful lagoon area with one of the resorts hidden water slides. Old Navy - Paseo del Carmen Shopping Mall. I would like to note, however, that in my previous review, I recieved a response from the hotel director that the Guest Service Management team would get into contact with me immediately, but no one ever did. Look for the Xelfie spots (automatic cameras) or any photographer inside the park. What are the necessary physical conditions? From $75. Unlimited snacks and non-alcoholic beverages (oatmeal cookies, fruit, smoothies and flavored fresh water). Take advantage of the business center, free WiFi in public areas, and free airport shuttle. I went to the park and couldnt buy them. Solidaridad, Quintana Roo, Mexico. Xcaret Park, one of the attractions in Cancun, Playa del Carmen and Riviera Maya you must experience. We will be delighted to assist you!Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. Do I have to reserve for a specific date? Prices are the average nightly price provided by our partners and may not include all taxes and fees. Great, vibrant, location. Monday to Sunday from 8:30 a.m. to 10:00 p.m. *This park does not require a reservation. This time, we certainly have failed in delivering this promise to you, and on behalf of all my team, I offer a sincere apology for the inconvenience we have caused you.Thank you for taking the time to write your detailed review. The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application. This option is valid only in Mexico. Speed doesnt go higher than 19 mph. Round-trip transportation to the Embarcadero Isla Mujeres by Xcaret in the Cancun Hotel Zone is included. Does the Park offer activities for children over five years old? Children must present ID from school with address in Quintana Roo, or school report card with photograph. Nature will embrace you as you rest in one of our 900 suites designed to offer a view of paradise from any point in the room. Wyndham Boston Beacon Hill. By continuing to browse the site, you agree to the use of cookies. Xcaret Hotel Mexico) We sat in for the 90min presentation, which was . Mexico's Majestic Paradise has more than 50 natural and cultural attractions to make your day unforgettable: shows, underwater rivers and much more. We had an opportunity to eat a meal at every restaurant at the resort with the exception of (Las Cuevas was closed) HA and Fuego. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay Admission to XPLOR All inclusive costs $ 129.99 USD, but for all purchases made seven days prior to your visit on www.xcaret.com or www.xplor.travel you can benefit from a 10% off the regular price and a 15% off purchasing 21 days or more in advance. By continuing to browse the site, you agree to the use of cookies. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. On a PC right-click on the file and select the option to extract. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. If it rains, can I cancel or change my date of visit? All our current promotions are here, click now. Are there discounts for teachers or students? Is there a discount for persons with disabilities? Free Cancellation. At what time will I be back at the hotel? Do you have a special discount for Quintana Roo residents? Luxury Resorts in Riviera Maya | Hoteles Xcaret We can provide it to you if you have your purchase receipt. Does the ticket include snorkel gear or should I bring my own? Months without interest, only with major participating bank cards issued in Mexico. We arrived very early and rooms we not ready so we were given our bracelets and immediate access to all of the amenities. We invite you to join our program of using biodegradable and chemical-free products! Subject to availability. The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application. The download code is valid for 30 calendar days from the date of purchase. Who can I notify if I have special dietary requirements? Strike your best pose, smile and take as many pictures as you want during your visit. However, Hotel Xcaret also offers a package that covers as many parks as you'd like. By presenting it at any commercial establishment youll receive the printing service of your photographs without date or location restrictions as long as you bring with you the photographs you wish to print. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Promotion valid only on websites and Customer Service Centers. Yes, children from 5 to 11 years old get a 25% discount on the adult ticket price. I felt like it was paradise on earth, and I am sad that I am not sure anything else will compare to it in the future. Advanced purchase discounts may vary depending on booking date and dates of stay. There is a horrible lack of signage throughout the resort, and we were not offered a tour of the grounds, although I saw other people getting one.