I purchased two pairs of their Mom Fit Jeans and I am in love. We need your email address to verify that your review is genuine. Consumers satisfied with Zara most frequently mention free shipping and good quality. Ultimately, I would have to pay $20 more for being sent a damaged item (INSANE). But with customer support, they could be swifter. When it comes to the planet, Zara gets an “It’s a Start” rating from us. Clearly I you are a US citizen, it takes some getting used to. You must be joking? No email came through So, I called customer service third day. SO AFTER SENDING THEM EMAIL, I RECEIVED A CALL SAYING APOLOGIES AND REFUSE TO SOLVE THE PROBLEM... IM SO UPSET. any advice please. I have been given the run around. Just count me in! thanks. And wait 30 min to speak to someone and then be told... ohhh our bad... your items didn't ship but we don't know if we can expedite it for you. Be the first to recommend zara_moda_minsk. This technology is expected to be rolled out to all of its remaining brands by 2020. Even after sending confirmation email that it was shipped. Gain trust and grow your business with customer reviews. Someone will be contacting me in next day or two to go through my options. * One or more of these files was not uploaded due to an invalid file type. I would've had to return this Christmas gift BEFORE New Years Day to adhere to their policy! Analysis of Zara's fast-fashion retailing strategy with FIT Shelley E. Kohan, based on the 4Es model of marketing, where Experience replaces Product, Exchange in new Price, Evangelism is … Can someone explain this to me? When I disagree she took my order number and gave me a call back after two hours saying that ZARA made a mistake and they were never shipped out. Employee reviews for companies matching "zara product development". The unique dresses are amazing... can't wait to wear them out some place, some day. Amancio Ortega named Zara as such because his … Learn how to stay safe during COVID-19 in our new guide: Ketahui review produk ZARA dari pengguna hanya di Female Daily Download Female Daily App femaledaily.com Reviews Editorial Shop at Beauty Studio NEW Talk Try & Review Zara ranks 17th among General Apparel sites. I still receive compliments. “ Zara is a great shop and deserves better reviews, although expensive, great quality and amazing customer service. This is THEFT, you cannot keep my money and the clothing! The customer service process took over 2 weeks and included 3 chat sessions that terminated prematurely on their end, and 2 calls several days after promised callback timeline. The aggressiveness of their security guards is unparalleled, particularly in the Hong Kong stores where staff are paid to follow customers around the store shouting 'Hello, Welcome' at the top of their voice to announce they are behind you checking that you are not stealing anything! Though website usability could be better, their products and price are awesome) Love that they have kids clothes, it fits me well=), I purchase two jackets, a blazer and three pants for my son and requested to return the three pants and the blazer since they didn't fit! Bought a gift for Christmas on 12/4 tried to return after 1/4 and was refused - even though the shirt was not tried on until Christmas. I also used the fly in effect on the title of my product and on the Nominee page. To my mind, these features are so important. I love Zara! 2,939,302 reviews on ConsumerAffairs are verified. They sent me pants with a gaping hole in the leg. As for delivery times, it varies. I would never order from them anymore... it's nothing but trouble. Strengthen your review by uploading photos & videos. He refused to process a refund for an item that I did not receive. During one of the chats as well the person "helping" me left the chat in the middle of the conversation. what to do, I am doing research for an assignment at the university of sevilla. From casual wear to professional I can always find what I need on their site. Good service. We use cookies for analytics, personalization, and ads. Worst than buy a trash product, is when the manager refuse give his name! Zara was first mentioned on PissedConsumer on Nov 26, 2012 and since then this brand received 509 reviews.. Zara ranks 700 of 2180 in Footwear and Clothing category. Avoid shopping here. They're worst company I ever seen in my life Order is late customer service is bad they lied to me about estimated time for orders and i will never buy from this company again. One item arrived ripped, and the the other began to tear after she wore it for a grand total of ONE times. Zara has all the fashionable choices for women. Unsurprisingly, during the week there are more of those staff scaring customers to death, than there are customers. Since Zara is a primarily a European company, several Zara clothing reviews focus on sizing issues. A free inside look at company reviews and salaries posted anonymously by employees. 81 reviews for ZARA, rated 1.00 stars. could you please tell me what thoughts come to mind when you see someone wearing zara clothing or owning home furniture from zara? HOWEVER, considering the world-wide pandemic, I hope ZARA employees and warehouse workers were able to stay safe and at home, if they could. I am beyond upset and will never be purchasing something from here again. I like this brand. 24 results for employers related to "zara product development". WTF! 2 weeks waiting for an order that they didn't even ship! I've received ZARA orders via both UPS and OnTrac in the PNW, USA. Do NOT buy from Zara Zara AND Zara Home both have given me terrible customer experiences. Now it's easier to find great businesses with recommendations. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, Store Manager refuse to identify his self, THEFT - Will not refund me AND they are keeping the returned clothing, I purchased zara legging. So many people had the same issue and Zara refused to give them a refund or a replacement. I physically took them into the store (40 mins away from where I live) and the manager saw the pants and told me I would have to go through the process online. Zara Rose Edt: rated 5 out of 5 on MakeupAlley. Shop, compare, and find product ratings and reviews for Zara Clothing Stores & Brands at Influenster.com You will be contacted by email to verify your review. That's sad. Prom season is here, and you deserve to look and feel amazing for your big party! Zara in store also does not enforce masks during the COVID-19 pandemic and allow customers to bully and scream at other customers. Hope this helps make your decision easier. The boxes are placed on a conveyor belt and stocked in groups. Read real customer ratings and reviews or write your own. Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. Returns are picked up by UPS. Stay safe with our COVID-19 guide. box was sealed, tissue and sticker sealed. for example i bought in italy a pair of shoes. It's not like they are offering bargain bin prices so it is sad to see that they are heading downhill. Leave this blank if you'd like to publish your review anonymously. ! They're true to size and don't shrink/stretch in the wash.