To fulfil your order, i.e. In some circumstances we may collect special category data such as details of medical conditions, nationality, racial or ethnic origin from you. http://carhire.debenhams-travelinsurance.com, Eldon Insurance Services Limited and Southern Rock Insurance Company Limited, http://www.debenhamsweddinginsurance.com Savings based on a 12-month service contract for HP Print At Your Service frequent printing plans and printing all, or more than, the number of pages included in the frequent plan. If you have 250 employees or under, join the treat revolution today. You can also do this through your My Account settings on our websites. Please see our section on Cookies and our Cookie Policy for more details. To send you push notifications that you sign up to via your personal device to keep you up to date with our latest offers, products and promotions. We do this to allow you to use our in-store Wi-Fi service and to allow automatic reconnection when you return to our store. • Data insight companies and other business systems providers who ensure the information we hold is up to date and accurate. Debenhams has legitimate interest in ensuring that you are who you say you are to ensure good and services are provided to the correct person. These third parties may pass your personal information to Debenhams in order to provide the goods and services to you and, where you have agreed, for Debenhams to send you details of our promotions and products. This Privacy Policy explains how we use any personal information you provide to Debenhams when you use our services in our Stores, our Websites, our Beauty Club and Personal Finance services and any contact you have with our Customer Contact Centre. To open a Debenhams credit card account or purchase a financial product such as travel money or Car Insurance. You are free to edit or remove your content from the Beauty Club Community at any time. We do this to serve you ads that we believe you will be most interested in and prevent you from seeing ads that are unlikely to be of interest to you, or for products that aren't available in your area. We do not, and will not, sell any of your personal data to any third party. Cookies are small encrypted text files that are stored on your device by a website. • Social media account details • Your comments, product reviews and responses on surveys you complete We use responses from surveys to monitor and improve the quality of our products and services and your overall customer experience for the future. If it's acting according to the terms of the contract, then you're unlikely to win the Section 75 claim, as the bank's not there to decide if the contract is fair (if this is the case, make the claim anyway, as you can then escalate your complaint to the ombudsman, which … • Subscribe to our newsletters Customer experience systems and software . Push Notifications from Debenhams are short messages sent directly to your device. To help you navigate this policy we've split this up into the following sections: Personal information that we collect from you – this will depend upon the services you are using: • Name and Title You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. Debenhams has legitimate interest in protecting itself from Fraud. 91. Debenhams processes special category data where this is provided by you during the course of correspondence with us to inform us of any delivery/assistance requirements or as part of a complaint or grievance procedure or in relation to an accident or incident which has occurred on our premises. I particularly like the Shopping cards and have acquired 3 favourites, which I regularly top up ahead of a big purchase. If you are currently opted-out of our marketing, you can always choose to opt-in to receive our emails by ticking the box at checkout or by amending your My Account preferences. • Complete a form, such as for a transaction or employment purpose or for accident or incidents in stores or for other health and safety or security purposes Get up to 30% off at HP, Apple and Currys. We sometimes use third parties to help us do this - we will make this clear in the terms and conditions of the prize draw or competition. This Privacy Policy was last updated on the 3 October 2018. The table below sets out the rights which are available to you (depending on how we collected your personal data) and how to make use of those rights. • Companies approved by you, such as social media sites (if you choose to link your accounts to us), and PayPal where you choose to use their payment service. This includes approving or denying credit card applications, travel money transactions or insurance policy applications and pricing for insurance quotes based on risk profiling. Such goods and services can be accessed through links on the Website to the third-party company's microsite. We've got to do this to perform our contract with you. Debenhams only transfers your personal information to those third parties where we can be sure that we can protect your privacy and your rights. To register you for a Beauty Club account and/or membership of our Beauty Club Community and send you your Beauty Club Card confirmation, your Beauty Club Card and ongoing statements, points and Beauty Club and Beauty Club Community related emails. We've got to do this to perform our contract with you and to enable us to set up the appointment and arrange this with you. You consent to receive our email Newsletters if you chose to sign up by completing and submitting our online form. Please feel free to contact us if you have any questions about our Privacy Policy or the personal information we hold about you. 57. 2019. Please section 5 for full details. If you are logged-in, then your current email marketing preferences (which you can find in your My Account) will be displayed at checkout. These can be based on an analysis of previous purchases using your Debenhams store or credit card, including the items you've just bought. These experts are fully equipped to deal with your bespoke enquiry, no matter how big or small. • Use our car parks and stores which usually have CCTV systems operated for the security of both customers and colleagues • Companies that help get your purchases to you, such as payment service providers, warehouses, order packers, and delivery companies or as part of the standard customer journey for the purposes of taking payment, managing your order, monitoring site performance and stability, improving customer experience, tracking revenue, delivery and returns. Anonymous Employee in United Kingdom. • Purchase information We don't need your consent to send you these communications but they will not include any promotional content unless you have opted-in to receive marketing from us. Maria has been very supportive answering all our questions from the first demo, to launching the scheme, and the occasional random query since.Some of my colleagues sat in on an introduction webinar with me, which they found helpful in understanding the best way to navigate the site and therefore get the best possible deals. As an HR Manager, employee engagement is always at the top of my list. • Debenhams Store Card account number(s) Get up to 57% off Vue, Cineworld and Odeon tickets. Debenhams' general retention policy is to retain information for 6 years. To set up, manage and process insurance customer policies, claims, renewals and other customer claims. • Companies who help us arrange any services you have asked for, such as appointment bookings for our personal shopper or bra fit services or our Beauty Club Community pages. For our other Personal Finance products, our third party providers will process your special category data in accordance with their own privacy policies. We may also ask you to provide us some additional voluntary information to help us process your request more efficiently. This has started to show an increase in the use of the site. In most cases this is free of charge. It has not only enabled us to demonstrate that we really appreciate all our employees’ hard work but it has made each and every member of the team, across the UK feel part of our special community.”Robin Takoor, Reward Specialist, “We were looking for a high quality, easy to use website to give employees access to a wide range of exclusive offers and discounts. Tap the 3 dots in the top right corner to open up the menu 3. If you would like to make a request for any of the rights detailed below, please click here. As a small business, we are delighted with this new employee benefit. https://medical.debenhams-travelinsurance.com RSL. 2019. We may use third parties to send you these surveys and compile responses. "Debenhams/We" means Department Stores Realisations Limited (in administration) t/a Debenhams (as the operator of the Stores and Websites), Debenhams Personal Finance and other subsidiaries within the Debenhams group of companies as appropriate. You can opt out of these at any time through your account settings. We also share information with our insurance providers to help deliver more accurate pricing for insurance quotes. To the extent we are able to do so, we will make this information available to you in a commonly used format so that you can transfer this to another service. However in a few cases some of our Website features may not function as a result. This includes sending details of special offers, services (including our financial services) and promotions from Debenhams. To sign you up to receive our email Newsletters when you sign up by submitting your details via our online form. https://www.debenhamsasianweddinginsurance.com/, https://www.money4travel.com/debenhamsfx/shop, https://portal.prepaytec.com/chopinweb/scareMyLogin.do? Department Stores Realisations Limited (in administration) t/a Debenhams is a company registered in England and Wales (registration number 83395) with registered office at Bedford House, Park Street, Taunton TA1 4DB. For travel money purchases, depending on the amount of money you want to purchase we may need to ask you for further identification, including when you complete a Customs Compliance Form. Debenhams has a legitimate interest to ensure our database is kept up to date. Please see the section below on Marketing for more information. We may also use publicly available information (such as from the electoral register) to ensure that our database is kept accurate and relevant. If you are based outside the UK and place an order with us (for example, through our International Sites), then we will transfer the personal data that we collect from you to Debenhams in the UK. To provide an e-Receipt for a store purchase. To ensure the safety and security of colleagues and customers and the prevention or detection of unlawful acts. We also have lots of other ways you can stop marketing messages in the future, which we've set out below. Up to 15% off shops such as House of Fraser, Harrods, and Debenhams. You can opt out of other marketing as follows: • For phone and direct mail – you can contact our Customer Contact Centre (see Contact Us section below) For Travel Money transactions, it is necessary for us to process this information for the purposes of preventing fraud and in order to comply with our legal obligations. We also collect personal information from third party databases (for example for our fraud checks) or from other third parties who are involved with your purchase of goods and/or services, such as aggregator sites involved with a quote or renewal for an Insurance product. Where you have not yet purchased anything from us, we will ask you if you want to consent to email marketing through this registration. Our Websites use cookies to enable you to shop, enhance your shopping experience and to analyse our traffic. Debenhams has legitimate interest to ensure e-Receipts are provided to a valid email address. • Register or use our in-store WIFI (in any of our stores) Within just one month, the majority of employees have registered online and the feedback has been very positive. 30 23. • Register for Debenhams Beauty Club At our regular team meetings, I encourage employees to share their experiences of using Staff Treats, what they have bought and how much they have saved. It’s the little things that make the big difference, for just £4 per staff member, per month you can provide them with perks at over 3,000 brands such as Apple, M&S, Zara and Starbucks. From employee benefits such as discounted gym memberships, to Employee Assistance Programmes (EAP) and healthy food perks, Staff Treats allow you to really look after the holistic wellbeing of your employees. To show you advertising on such Social Media platforms as Facebook and Twitter or third party advertising that may appear on other websites you use. 91 86. The programme offered precisely that and in partnership we launched the Sytner Employee Benefit Website in February. • Our Financial Services partners who are responsible for administering and operating our financial services products. We've got to do this to perform our contract with you. Our Website contains links to other websites. At Capita, we’re using the latest technology to make it easier for you to interact with customers, while saving money, time … Tap "Settings" 4. Debenhams has legitimate interest in analysing this information to improve customer experience. • Beauty Club Community Membership email address, and any information about yourself that you choose to submit or post as part of your Beauty Community membership or that relates to your activities in the Beauty Community such as: Nickname, personal characteristics such as 'Biography’, 'Skin care, make up, fragrance wants’, groups, conversations, photographs and videos. We will also contact you by email to check the correct email address is provided. • Phone Number(s) (home, mobile, work – customer dependant) All credit/debit card holders are subject to validation checks and authorisation by the card issuer and we may share your personal information with such third parties as are necessary to enable us to do such checks. In the detection and prevention of fraud or other crimes. Furniture Returns (including selected Home lines), Customer ratings and reviews terms & conditions, Beauty Club Community general terms & conditions. Average Interview. These companies may, from time to time, collect personal information directly from you to organise appointments or book their services, or for their own marketing and tracking purposes. The third parties may keep a record of the information provided. dates of quote, purchase, renewal or cancellations, promotion code(s), homeowner status, customer reference numbers, number of vehicles in household, term of cover (for life insurance), wedding date (for weddings insurance) Pet type and multi-pet flag (Pet insurance only). As we have an extensive list of financial products, we use automated decision making when you are entering into a contract for a particular product in order to: • Monitor Debenhams staff compliance - as a credit broker Debenhams has an obligation to monitor how accounts are being processed in store by colleagues and be able to demonstrate this to the regulator (if required). We are working on improving our customer experience to allow you to opt-out easily of our communications and cookies and we will update this policy and our Cookies policy as soon as we have this in place. This includes information provided for your appointments with our Personal Shopper and Bra fit services, sales and claim management information from our Insurance providers, details of gift card purchases or promotions that we require to manage and fulfil these gift cards and details of your Travel Money purchase. • Enter our competitions, prize draws or promotions • Sign up to receive push notifications to your personal device customerCode=452192018122512&loc=en, https://www.voucherexpress.net/DebenhamsEgift/byemail/, https://www.voucherexpress.co.uk/vectr/Debenhamsbusiness/, https://www.debenhamsforcharity.com/guidedogs/, Lithium *See Beauty Club Community Terms of Use for details, http://www.debenhams-careers.com/ and https://www.jobsatdebenhams.com, Debenhams Careers plc hosted by Pink Squid, http://phx.corporate-ir.net/frame.zhtml?c=196805&p=index. Under "Basics" tap Notifications 5. This may include a bank withdrawal slip or account statement. Please see our Marketing section for more details. Please see the list below for all our microsite partnerships: In order to provide our goods and services we may need to transfer your information from your country of residence to another country in the usual course of our business. • Email Address(es) (home, mobile, work – customer dependant) If you have given us your contact details, we may use these (in accordance with any preferences you have expressed) to send you marketing messages by email, post, phone and social media to keep you aware of what we're up to and to help you see and find our products. You have the right not to be subject to a decision based solely on automated decision making which produces a legal or other similarly significant effect. order queries, complaints, website issues via our web-chat facility, phone, email and postal correspondence To develop and test any changes or improvements to our Websites, goods or services. I personally have used the portal for 10’s of things in a very short space of time, and am now in the habit of looking on Staff Treats before buying anything online in case there is a discount available for the supplier I am buying from. Certain categories of personal information have additional protection under the GDPR. Help your staff save on the everyday, treats and luxuries in life and boost your employee engagement. We use a third party, One Market, to do this. taking payment, updating you regarding the status of your order and shipping the order to you. Please be aware that stopping marketing messages will not stop our service communications (such as order updates). We may transfer your personal information to a third party data processors located in countries outside of the European Economic Area ('EEA'). A microsite is a website which is operated by a third-party company but is Debenhams branded. In order to provide our services to you, we share your data with the following categories of companies: • Companies in the Debenhams group - all Debenhams companies within the group adhere to the same standards of data protection. Park Street, • Credit reference agencies, law enforcement and fraud prevention agencies and payment card and insurance providers. Please see the Beauty Club Community Terms of Use for further information. 40. Personal information shared with Third Parties. We've got to do this to perform our contract with you. Copyright © Department Stores Realisations Limited t/a Debenhams. When combined with personal identification and contact details to investigate cases of fraud. To update you regarding your Beauty Club account and/or Beauty Club Community account, manage your account and send you vouchers. Healthy, happy employees = a productive workforce. • Make changes to, make a claim or complaint, or cancel a Debenhams Insurance policy Please see our Microsites section for further information. Debenhams has legitimate interest in understanding our customers and what will interest them for the best customer experience. • Sign up to receiving e-receipts We work with our partners to bring you relevant offers, updates, products and services, and discounts from choosing a Debenhams branded product. We don't need your consent to send you these communications but they will not include any promotional content. This can be a bank statement, recent household/utility bill or official letter. We have been really happy with the results so far and the way our teams across the UK have embraced it. We collect personal information when you: • Purchase products or services or buy or redeem vouchers through the Websites, including the mobile sites, over the phone, through store kiosks and/or store till points The recommendations will be based on information we hold about you, or your previous use of our services (for example, your Debenhams search history, and the content you read on Debenhams) or on Debenhams banners or ads you have previously clicked on. I was interviewed for a contract role. To send you marketing promotions, offers, competitions and events by email, post, phone and SMS for Debenhams goods and services, (subject to your preferences). We will do this based on the consent you give us when you sign up to receive these notifications. Treat your employees to over 3,000 benefits and discounts, including to up to 55% off instant access to cinema tickets and up to 35% off technology brands such as Apple. Thank you guys for coming up with such a great concept of staff benefits!! Our Customer Service team has been severely disrupted, and there could be a significant waiting time before we are able to respond. This also helps us identify trends in different countries which helps us to better understand our customers in those countries. To administer parking regulations in those car parks which are linked to our Stores. To check that the email address provided for the e-Receipt is valid. I couldn't have done it without the amazing team there, particularly Sivan who is amazing and great person to work with. There's a better way to engage employees. To analyse customer spend within our stores and online. You can also update your consent settings for cookies on the website using your browser settings. To invite you to complete a survey where you have purchased goods, registered an account or signed up to our newsletters or reward schemes, or otherwise interacted with Debenhams in store or online. You do not have to provide this personal information but if you don't, you may not be able to purchase goods from us, we may not be able to provide certain services and you are unlikely to receive our optimal overall customer experience. However, this will not apply if the decision is necessary for a contract, authorised by law, or has your express consent. To fulfil your order, i.e. • Submit reviews or choose to complete surveys we have sent you Please be aware that we will need to verify your identity before providing any personal data to you. Bedford House, As well as managing any issues during order fulfilment. We've got to do this to perform our contract with you. A culture of bullying, harassment, racism and misogyny at Sellafield nuclear power plant could lead to potential catastrophe if safety concerns go unreported, it has been claimed. • Engage with us via social media We do this to protection your information. 85 70. You can choose not to be profiled in this way by opting out of marketing and by updating your cookies preferences. Moving to Spain as a prospective employee at a Spanish company. 2020 % that publish policy on child labour. Some people call this the "right to be forgotten". Debenhams has legitimate interest in selling its products. • Your car number plate if recorded to manage parking at our Stores To send you service emails or communications required by law to update you about any changes to our goods and services, any information required by law relating to your order or product recalls. To monitor and improve the services and the Website, including monitoring browsing activity and session replays. Use your online account to speak to the team on live chat, or go into a … We have partnered with various trusted third parties to provide goods and services to you. Uptake has been good, with a large number of employees using the service and employee feedback has been really positive. Aldi on the hunt for cracking Easter egg tasters Employee Benefits 11:19 12-Mar-21 Monaghan Distillery Extends €300k Contract With Aldi Checkout Magazine 11:09 12-Mar-21 Morrisons multi-pack Guinness price drop in lead up to St Patrick's Day Bristol Live 11:02 12-Mar-21 In order to perform our contract with you (provision of a digital receipt) we will capture this information. Positive Experience. To the extent we receive data from third parties, this will be based on the permission you have given that third party to share your data with us. The exclusive perks on the portal are fabulous and there's something for everyone all year round. If you don't want to do it this way or don't have a My Account, you can ask for us to update your information. Here you can invite staff members to your unique company platform where they are just one click away from discounts to their favourite highstreet brands. If we make significant changes, we will highlight the sections of the privacy policy that have been updated to allow you to review the changes. We will do this where Debenhams has a legal obligation to provide such personal information to the authorities and regulators to comply with the law. If you believe that we have not handled your personal information correctly or are not happy with how we have dealt with your request, you have the right to lodge a complaint with your relevant regulatory authority. We may collect personal information provided to us by other companies who have obtained your permission to share this information with us, or who need to share information with us in relation to goods and/or services you have purchased - such as our Microsite partners (see section 9 below). “To help us achieve our goals we must be able to recognise, reward and celebrate our colleagues’ success. We respect your right to privacy and are committed to maintaining it. Debenhams has legitimate interest in protecting ourselves from various types of fraud. If, following a notification by a parent or guardian, or discovery by other means, a child under 16 has been improperly registered on our site by using false information, we will cancel the child's account and delete the child's personal information from our records. To be able to return any lost items to you or record any incidents or accidents in store. Latest News: Get business latest news, breaking news, latest updates, live news, top headlines, latest finance news, breaking business news, top news of the day and more at Business Standard. To administer any prize draws or competitions that you choose to enter. We need to do this to comply with our legal obligations. • Engage with the Beauty Club Community • Open a Debenhams Credit Card in store or online • Obtain a quote for and/or take out a Debenhams Insurance policy We may also keep a record of this to comply with our legal obligations. Personal Information collected by other parties. This Privacy Policy only applies to the Debenhams Websites so when you link to another website, we advise you to read that website's privacy notice. Based on 60/40 monochrome/color pages with area coverage similar to ISO/IEC 19752/24712 test pages. • Browse the website - please see the section on cookies for more information, Personal information that we collect from Third Parties. • If you are a Debenhams employee, we will receive that information for our internal records. EMPLOYEE WAGES & BENEFITS. CODES OF CONDUCT. We do this to promote the Beauty Club Community and Debenhams products in marketing campaigns using content that has been posted by our Beauty Club Community members. • Any shopping preferences or details to help us suggest items for you Application. We've got to do this to perform our contract with you. You can do this easily through unsubscribing at the bottom of our emails, updating your preferences in My Account, choosing to stop push notifications using your device settings or by contacting us (see the Marketing section below). For email marketing, the best way to do this is to click on the 'unsubscribe' link in any email you receive. By dealing with us and submitting your personal information, you agree to the transfer, storage, and/or processing of your personal information outside of your country of residence as set out below. Debenhams works with the third party operators of the car parks and has legitimate interest to ensure that these parking regulations are adhered to. Please also see our section on Microsites below for how we work with other partners, including our Personal Finance providers, to provide you additional goods and services. Debenhams has legitimate interest in ensuring that you are who you say you are to ensure goods and services are provided to the correct person. • If we sell or buy any business or assets or transfer an area of the business to a new provider, we will disclose your personal data to the prospective seller or buyer of such business or assets or any third party who acquires our assets or who the business is transferred to. Debenhams does not knowingly solicit personal information from children or send them requests for personal information. • Cookie information (please see our Cookie Policy for details). You can opt out of these at any time through your account settings. • Website / Browsing History, including location data It might take some time for all our systems to be updated, so you might get messages from us while we fully process your request, but we will ensure that we mark you as having opted out on our database as soon as we receive your request. These segments help us to understand our customers better. As a business, we are really pleased with this additional benefit now available to all employees.”, "Napier Partnership Ltd recently signed up to Staff Treats, having looked at alternative providers. The interview was 23 minutes long and over the phone. In most cases, we use automated decision making in order for you to enter into a contract with us (such as automatic fraud screening), or in ways which won't have a significant effect on you as an individual (such as our general analysis of data to gain insights into behaviours and characteristics of our customers). If they do collect your personal information in this way, these companies will be acting as Data Controllers in their own right, separately from Debenhams.