If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? I was dismayed that my box developed an HD issue, and even more so when I discovered you cant buy new boxes anymore. I think you could a) clone the disk first, then b) extend the final partition to take up any extra space on your new drive, Im thinking of those with 500Gb drives wanting to go to 1TB. Using Maintenance Mode - YouView Support I still use the box as a YouView box but within a couple of . It will just record Freeview off air but internet channels may not be available especially subscription ones, it may or may not be compatible with such services from another internet provider. The different options available are displayed below. Visit our full contacts page here All I want to be sure of (preferably from someone who has done it) that following cancellation, the box will still work for recording, pausing, rewinding etc., that the EPG will update, and that the catch-up services will still work. I have a BT TV pro box and am having recurring issues streaming content from via the Now TV app. Channel Nakoni Alamat Ng Pilipinas, Thanks. Channel Nakoni Alamat Ng Pilipinas, so I put in a clean 320HDD (cleaned with diskpart). The BT TV Box Pro connects to your broadband hub over wi-fi and now you can watch your favourite content without the need for an aerial. body.custom-background { background: none !important; } #content { background-color: #EAEAEA; } Ktm Rc16 2021, wfscr.src = url + '&r=' + Math.random(); Ive just fitted the hard drive recommended in the instructions but cannot get into Maintenance mode. We need to access Maintenance Mode from the start up screen. Box and Remote - YouView Support Thanks so much for taking the time to document this. I read that the beeping probably means the HD has failed. Up and running now Thanks I couldnt figure out why I couldnt slide the drive out after removing the screws and had to use a little more force than I was comfortable with. 2 weeks ago I rang up and cancelled just the TV package but kept the broadband and the woman I spoke to was adiment I would need a new box to watch TV. I hope it still works ok cos I've not long since bought one it's better for entertainment than freesat I think. Had a little difficulty removing the drive due the the sticky pad underneath but, once released, it came out easily. margin: 0 .07em !important; Same issue as most, strange noises during boot after power failure, probably rendered hard drive corrupt. YouView Box Hard Drive Replacement. Followed direction to eBay to get a Seagate 500gb New replacement hard drive , and was delivered next day (thanks to eBay ). Many thanks, very well explained and illustrated! A red light should appear on thefront, Press and hold the down navigation button on your remote for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. Does this post mean a BT customer can keep the BT Youview box when their contract is up? With recent updates it is likely that the box must be connected to the internet to complete its setup. A white powerlight should appear on thefront panel, Touch the button on the front of the box once(far left hand side of thefront panel), then immediately press the VOL - button (Left dot on the circle panel on the front of the box) for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER) prompt, Press the button on the front of the box, Choose your preferred option (see list of available resets at the top of the page) and follow the on screen instructions, Press and hold the down navigationtouch button on the front of the box for 5 seconds, until you see Enter Maintenance Mode Y/N (Y:POWER)prompt, Press the button on the front of the box. I found them when our box started humming a tune and I wanted to know how to take the thing apart. Youll probably need to get into maintenance mode. I am stuck with scart interface. It doesn't record, but it's designed to be small and give you a great TV viewing experience. It seems to be working fine now. var evts = 'contextmenu dblclick drag dragend dragenter dragleave dragover dragstart drop keydown keypress keyup mousedown mousemove mouseout mouseover mouseup mousewheel scroll'.split(' '); You could have a conflict with the powerline adaptors. Everything else will continue to work perfectly. Ofcom launches review into unsatisfied BBC audiences Mine actually had a Seagate ST500VT000 fitted. } Thanks for the quick response and here are some related questions.. Is there much difference these days?? I got part way through the set up but it keeps saying I am not connected to the internet. The Vision+ is an update to the 165960205623. YouView UHD Box Warranty After Leaving BT? - BT Community Liz3 Member Posts: 1. Announcements, Guides & Community Updates, Here's where you can . I had a spare 640GB drive from a laptop with a broken screen. Registered in England. 05-06-2019 Our set-up is quite simple. Well worth checking for blown/burnt components as you suggest. It's been a I have spoken to them already about something else. However, when using the SMART standby option, I noticed the disk span up and back down again about once per minute, which was quite loud. [CDATA[ */ Still having the original drive, that was still working (but being unreliable), I was able to clone it to the refurb drive. If you're able to, make a note of all your preferred settings and scheduled recordingsas you will lose them once you've completed a Maintenance Mode reset. .recentcomments a{display:inline !important;padding:0 !important;margin:0 !important;}. You might need to attach some stick-on rubber feet to the side of the box that it rests on to stop any vibration/noise reaching the supporting furniture/surface. Thought I was going to have to spend 150 on new one. See our connection guide. Is this really the case, as I thought these were key features of the box? Its great that you managed to keep the old recordings from your original Youview hard drive. YouView Home / Help & Support; Search or. Watch Shop Bd, If you have seen out your contact then it will belong to you. By continuing to browse, you are agreeing to our use of cookies. It just makes the same beeping noise and wasnt recognised. I am through my power line adapters. I replaced my HDD with a PNY 240GB SSD nearly 3 years ago. Another easy check would be to measure the output voltage of the power supply to make sure that hasnt failed. AV grade drives for audio-video usage are fitted to these boxes, designed to be quiet with low energy consumption but also supporting the recording and playback of multiple, simultaneous, high-definition, video data streams. width: 1em !important; No, you need to get a BT Broadband package if you want to watch BT TV. Need more help? I cannot thank you enough. It might be a failed component rather than a soldering fault. There are many reports of call centre staff 'demanding' people return their boxes, along with lies that the boxes. Watch Shop Bd, Votre adresse de messagerie ne sera pas publie. You can get to the cog by pressing Up and right after opening the Menu. The file are surprisingly easy to identify as they are [programme name and date].ts These files are in a XFS format partition; I didnt have any trouble reading/playing them under Linux Mint. You might see some of the connections for the HDMI socket on the bottom of the PCB but some might be under the socket itself so are not visible for inspection. We recommend only buying new drives for maximum lifespan, reliability and for security of your new recordings. box-shadow: none !important; Also I saw solutions with opening the disk to check if its not stuck but not sure if its gonna work with tv box as a long term solution, or whether its only to recover the data before disk fails again. There is no point even trying. How to Connect Youview Box - Wirelessly and Wired Guide YouView is supposed to be a box you can use without a subscription. You may be able to get it working again by going into Maintenance Mode and performing a reset, but it will probably fail again after being in standby for a while. YouView Box Hard Drive Replacement - Ionic Industries As I said above I unplugged the Internet from it for that day but that's probably not required. All Rights Reserved. If the signal is weak, then readjust the ariel. Fantastically well-written guide, thank you! AU. Unlike the set-top box of old, YouView tries to give you the best of both worlds: digital and IP TV. Just to add to the above. If you cant get into maintenance mode then perhaps the fault is with the main PCB/circuitry rather than the hard drive vertical-align: -0.1em !important; :Chrome\/26\.0\.1410\.63 Safari\/537\.31|WordfenceTestMonBot)/.test(navigator.userAgent)){ return; } Great guide, finally figured my 4k drive was kaput, then saw this guide. Can an ST3500312CS be used in place of the ST500VT000 as have seen these advertised also for PVRs. Ill just endorse a couple of points made by Keri above the sticky pad holding the original drive had me cursing, and a bit of firm persuasion was required to get the drive out. BT YouView box went faulty yesterday, found your guide, which I found really easy to follow. Box up and running this afternoon. Even a link to the correct hard drive at the best price too!!! Watch Shop Bd, (a.addEventListener("DOMContentLoaded",n,!1),e.addEventListener("load",n,!1)):(e.attachEvent("onload",n),a.attachEvent("onreadystatechange",function(){"complete"===a.readyState&&t.readyCallback()})),(n=t.source||{}).concatemoji?c(n.concatemoji):n.wpemoji&&n.twemoji&&(c(n.twemoji),c(n.wpemoji)))}(window,document,window._wpemojiSettings); The four longest screws go in the bottom of the case. My box has just died, took the hd out and reformated it in fat32 looks ok, put it back in and tried to do the factory reset, but it only shows maintanance mode, and then goes to loading up, no other messages, any ideas please. It's also on retail PVR set-top boxes from Humax. img.wp-smiley, Don't let them bully you into forgoing the full use of your YouView box. But those who wish to cancel their TV and broadband contracts now, ahead of the shake-up, can do so penalty-free. . After slotting the new hard drive in place fit the lid and turn the box over again so the new drive and PCB are resting in the lid. Am I safe in trying the new drive or will I render it useless if the box was somehow bricked by the update? Would i be able to now use this box on plus net if i sign up for there 5 a month service ? for (var i = 0; i < evts.length; i++) { 9h22 04-06-2019 The wording of the email reads like a demand not an optional choice and there is no mention at all of adherence to electrical waste regulations or recycling etc. Excellent instructions. If you cant there might be some other fault with the box such as failed RAM or flash storage. Turn the power on using the switch found on the back of yourbox. Reading Time: 4 minutes There's nothing worse than encountering BT YouView box problems when you're already comfortable in bed or on your couch while watching your favourite show or movie. The metal plate and the back panel are one piece so after removing the remaining screws on the back panel you should be able to remove the PCB from the plate. Got drive from ebay.Thanks. padding: 0 !important; "source": "", I let it run for about 4 hours and it wasnt even 1% complete and every sector so far was bad. Thanks, Hi My PVR has started to boot loop. The box can connect to your aerial for free digital channels, your broadband for IP TV and other subscription-based programs. Dream Mat Mousse Quelle Teinte Choisir, Leave BTTV Keep The Box - Digital Spy While waiting for the new disk to arrive I found a Youtube video showing how you can fix stuck hard disk heads by taking the cover off and gently pulling the arm away from the platter. Thanks to this site, I was able to buy a correct replacement disk (eBay) and now have a newly functioning box. The box light will turn blue, Press the button on the top of the box. 08h00 19h00 Tous les jours. #parallax-bg { background-image: url('http://www.centreyasmine.com/wp-content/uploads/2017/05/cropped-20170513_1541180.jpg'); background-repeat: repeat-x; background-position: center top; background-attachment: scroll; } #masthead { margin-bottom: 449px; } Is it faster with the SSD & how big was the ssd I have a 320g is that big enough. Note: Replacing the hard drive in your YouView box means you might lose all the recordings on your old hard drive. I was thinking of replacing the 500gb drive in my youview+ box with a 3tb western digital purple drive. took the old drive apart and the arm was stuck solid in the middle of the disk!!! I came home and my DTR T2100 was on with a blue light showing, but the TV wasnt receiving a signal from it and it didnt respond to the remote or any button presses. . I also told their staff I had been told it will keep working and got mixed responses, they just don't know and would prefer to get the extra subscription. Obviously you will no longer get box updates from BT. var addEvent = function(evt, handler) { When you press the power button to enter maintenance mode the screen goes black and it never comes up. Thank you again! And of course the new property having a working aerial. As Graham pointed out, whether. Find great local deals on second-hand satellite & cable equipment for sale in G327UY Shop hassle-free with Gumtree, your local buying & selling community. Any BT-specific recordings that you have on your hard drive won't replay after your contract ends apparently, but the Freeview recordings will continue as normal. Remove the lid. If you're unsure what box model you have, go through the following steps:, From Information & Resetselect Device Information. First off, disconnect all cables from your YouView box and using a cross-head (Philips) screwdriver remove the screw on the back panel above the SCART socket. If you are using a used hard drive you will probably need to delete all the partitions from it first. I succumbed to a new LG smart TV this week, which is a vast improvement visually on the steam-powered one that has served for 10 or more years. Which is actually more likely, coming from poorly trained staff for whom TV training just seems to be an over-skim. fbq('track', 'PageView', { I can't see how they would be able to get away with nobbling their boxes post-contract unless before providing a new box, they clearly stated this in their promotional material and T&Cs. Squeezing the plug should release the latch on it.