We may have already answered your question in our FAQ section, but if you can't find the answer you're looking for, please get in touch using one of the options below. Our free information and tools is powered by you, the customer. Forever 21 is your one-stop shop for the latest fashion styles and trends in Women's Clothing! You will find your order number in your confirmation email. it been more then * days. FOREVER 21 is a registered trademark, service mark, and/or trade name of Forever 21, Inc.. All other trademarks, service marks, and trade names contained in the Site are the properties of the respective owners. In 2019, the Forever 21 deal offered an additional 30% off already clearance-priced styles. However, that is often difficult as Forever21 orders are processed immediately. 4 years ago. Spent considerable amount of time choosing items for online order. You must present your confirmation email or packing slip. Returns are accepted within 28 days from the order date. Consider taking a look at it before seeking phone support. It may be returned by mail to the address below for a refund. After thousands of Forever21.com customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. All of the order was correct on the email. To cancel an order, you'll probably have to call the company. Restricted. Keep your receipt of purchase. If you want to return your item in-store, it has to be branded Forever 21. Created Jan 20, 2014. FOREVER 21 disclaims any proprietary interest in trademarks, service marks and trade names other than its own. Forever 21 is a fun place to browse and get cheap clothes, but when I shop there with my sister, we usually mock the items more than buy anything. Toggle navigation. Forever 21 does not allow you to return food items, select lingerie, earrings and body piercings, gift cards, and clearance items. You cannot return an order if it is washed, damaged, or worn. The money has also been deducted from my bank account. Your refund will be sent to your original payment method. Your refund may reflect in your account within five business days. When you are connected with a support agent, explain the issues that you are experiencing and the type of help you would like to receive. Ordered a pair of shoes for $62.00, whoever was working in the warehouse grabbed the first pair of shoes and threw them in mail. On the help pages, there are lots of issue-specific topics and answers to frequently asked questions that may help solve your problem. 1 comment. mice. I’m never ordering from them again. We started with contact information and fastest ways to reach a human at big companies. We started with contact information and fastest ways to reach a human at big companies. I called them and they said they don't cancel orders and I'll have to return them once I get them. i dont know what happened but i want to cancel it.. You cannot return online purchases to physical stores. The website says my order has shipped, but based on the tracking number, it seems it ha... why haven't I still receive my refunds yet? I tried to order it but my internet kept saying to reload, finally when I did order it, it said to check my e-mail. Ensure that the prepaid shipping label is visible on the package. It has plenty of comprehensive and issue-specific topics that may address your concerns. Promotional Codes. Get a better deal on all your services in 1 call, and let us make scheduling easy for you. 1. Once an order is cancelled, a refund will be processed to your Afterpay account within 48 hours. Even though it is difficult to cancel your Forever21 order, you can wait for it to be shipped and return it. ! 275 views . When you are sure that your return information is correct, select 'Submit', 6. For one thing, the Canadian Forever 21 stores seem to be either getting the rejects America didn't want, or we're just getting the cream of the crop for awful outfits with no thought or sense put into them. The credit will appear on your statement after one to two billing cycles. Find answers for Can I cancel my Forever21 order? We want to be as helpful as possible. Forever 21 orders are processed immediately so it is often impossible to cancel them. If you have any challenges, you may seek support on the phone or the help desk. Your account will be credited in two to three billing cycles. It takes time to get through these steps according to other users, including time spent working through each step and contacting Forever21.com if necessary. Thankfully, their online store has hundreds of items available at the click of a mouse. 888-494-3837. Unfortunately, Forever 21 does not allow you to return your international order to a Forever 21 International retail location. Hey Forever 21 I made an order on Saturday night and received a confirmation email with an order number. Finished with forever 21. The number one reason for canceling orders is a an improperly filled out order… For in-store returns, you must provide your packing slip or confirmation email and the form of payment for your purchase. Lv 4. Current Wait: 17 mins (16m avg) Hours: Mon-Fri 6:30am-6pm, Sat-Sun 9:30am-7pm PST; best time to call: 8:30am. Last year's 4th of July sale offered an extra 30% off any purchase of $85 or more. When you place an order on Forever 21, it is processed immediately. Online. It takes time to get through these steps according to other users, including time spent working through each step and contacting Forever21.com if necessary. - Online order cancelled, confirmed and cancelled while holding up "credit" back to account. They can help you with any issues. If your order has been cancelled after it was approved by Afterpay, please contact Forever 21 to find out why. Related: Forever 21 Winter Garden Fl. Best of luck and please let us know if you successfully resolve your issue with guidance from this page. Our free information and tools is powered by you, the customer. Unfortunately, Forever 21 does not allow you to return your international order to a Forever 21 International retail location. Source (s): https://shrinkurl.im/a0cCg. You may have to wait longer for international returns. When you return your order to Forever 21, you are eligible for a refund. However, you can wait for the order to be shipped and return it. Forever21 may cancel your order if they can't verify your billing information. Instant processing is meant to ensure that you receive your order as soon as possible. Customer service. At the mall or online it’s a must go to! You can help! Members. By Categories Handbags Hats Intimates Jewelry Kids Maternity Modest Outdoors Party. Click 'View Details' and then 'Return' to complete the process. Sharing is what powers GetHuman's free customer service contact information and tools. The more people that use it, the better it gets. Click on the item you want to return and choose the reason you wish to return it, 2. GetHuman has been working for over 10 years on sourcing information about big organizations like Forever21.com in order to help customers resolve customer service issues faster. guide, please let us know by sending us feedback. However, Forever21 does not allow you to return certain lingerie, food items, gift cards, body piercings, or clearance items. If you appreciated this guide, please share it with your favorite people. When you are connected with an agent, explain the problem you have and the type of help you hope to receive. Create a prepaid label on the Returns Site to initiate a return by email. Forever 21 online return policy . 6 years ago. Necesito ayuda mi pedido sale como entregado y no ha llegado aun. You will receive an email with your packing slip and prepaid shipping label, 7. It is the only option to speak directly with a support agent. Contact Forever21 through the website or their toll free phone number. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! vidales. Do not open the gloss. It should be sent to you in two to three weeks from the shipment date. guide, please let us know by sending us feedback. However, sometimes going into the store can be mayhem- clothes strewn everywhere and long lines at every counter. Shop brand new dresses, tops, pants, sweaters, … Forever 21 gift cards/e-gift cards are only sold in U.S currency. The best way to contact Forever 21 is on the phone. You can return or exchange your Forever21 order if it doesn't match your needs. What a received was a $25.00 pair of shoes and not at all what I ordered. luckily i get refunded once it cancels, but still this is really annoying and all i want is a $10 shirt! If the address with your credit card provider does not match your billing address, your order will be canceled. Their clothes are cheap, yet stylish and fit well. The average refund time is four to six weeks from the shipment date. May 28, 2014 5K views. In-store returns don't work for online purchases. Forever 21 is the answer to so many of our fashion prayers: it’s cheap, has a great mix of basic and trendy clothes, and you’re bound to find at least one cute item every time you shop there. The tags must still be intact. Unbeatably low prices. Forever 21 Gift cards/e-gift cards are only available for purchase and redemption at any Forever 21 store location in the U.S and U.S territories or forever21.com for US purchases only. When I checked my email I noticed I made 2 purchases of the exact same thing and I NEVER DID! If your order has been canceled, please contact your credit card issuer or bank to verify that the billing … order keeps getting cancelled I tried putting in a order about 3-6 times, and i made sure the billing was correct and the shipping address was too. Follow these steps to complete your return on the site. Be polite and respectful throughout the process. to try to help. You may use your order number to return your order to Forever 21. Or companies that have self-serve help forums instead of a customer service department. If you don't necessarily need to speak with a customer service agent, consider seeking answers on the help forum. Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! After thousands of Forever21.com customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. Forever 21's public holiday sales. You can enter Forever 21 discount/promo codes while in … On the Returns page, you need to enter your billing zip code and order number. It may be returned to any Forever 21 store located in the country the original purchase was made for an exchange or refund by original method of payment; or. An Overview of Forever21.com Contact Information, Forever21.com Customer Service Ratings & Issues. While this is meant to ensure that you receive your order quickly, it also means that you cannot cancel your order. Return to Dacoz.com Get Latest Forever 21 Promo Codes. Forever 21 is one of my favorite stores! Forever 21's seasonal sales. I have yet to receive a shipping confirmation email, and when i check my order status online on my forever 21 account it still says "new". How Do I Cancel My Forever21 Order? They will tell you the proper information on how to return it and either get a store credit or credit your account if you used a credit card, or send you check for the amount of the gloss, but call them to make sure. You can help! You simply need to have your billing address, full name, and order number. Total order was almost $150 for items on sale over Memorial Day weekend. Mar 24, 2016 . ! The help page is the first support option for many Forever21 customers. Customer care agents on the help may direct you to an alternative mode of communication. Fill in the details and click 'Submit' to initiate a return request 6. I called and they said that they cancelled my order because they thought it was fraud and they couldn't verify my billing info, (although it was accurate). Forever 21 online customer service sucks My experience was horrible. Obviously im a human and have a life and was barley able to contaact them. Particularly ones with slow or complicated IVR or phone menu systems. You should also provide the form of payment you used to make your purchase. If you have any problems with Forever 21, you should seek support from the help desk first. If you change your mind about your Forever21 order, you can cancel it as long as it has not yet been processed or shipped. They also have very cute jewelry, I recently bought a 3-piece necklace set from the online store and it shipped moderately fast and looked as … to try to help. 709. Please keep all discussions civil. If you appreciated this guide, please share it with your favorite people. To cancel your order, you must provide your full name, order number, and billing address. Forever21 will initiate reverse pick up or request that you send the products through a courier, 8. So we put together How Do I Cancel My Forever21 Order? Forever 21 has announced that it will be closing three stores in the UK in the new year, after filing for Chapter 11 bankruptcy in its home country US. FOREVER 21 disclaims any proprietary interest in trademarks, service marks and trade names other than its own. I ordered clothes online from Forever 21. Forever 21 Online Order. I had order something and it kept putting my order on hold I called and they said they couldn’t help with that but aren’t they customer service. You will receive a refund as money or Forever21 credits, 9. 3. If you wish to return jewelry, they must be in their original packaging. I placed the order again through the customer service rep on the phone. Your refund will be sent to your original method of payment. Forever 21 cancelled my order. Let's chat about the latest sales, our favorite finds, and Forever 21 shopping experiences. You cannot return online purchases to physical stores. 129. The best way to contact Forever 21 is on the phone. And if you spot any issues with our How Do I Cancel My Forever21 Order? Fill in the details and click 'Submit' to initiate a return request, 6. Log into your Forever21 account 2. 1. State the account where you wish to get your refund, 5. Find the order you would like to return and select it. Print the shipping label, pack your item and packing slip in a box or its original package, 8. Finished with forever 21. If Forever21 has canceled your order, contact your card issuer or the Forever21 customer service team and ask for help. You may return your order at any Forever 21 store within the United States. Cancelled Order. You may also click on the option 'My Orders' in your account. Or companies that have self-serve help forums instead of a customer service department. When you make a purchase online from Forever 21, your package will include an order invoice, a returns form, customs documents for relevant destinations plus a returns label. Dont ever order online from forever 21… Dont ever order online from forever 21 i just got off the phone with them about item's i sent to my sister they she never got. I called about my order 2 days before Christmas. Forever 21 was unable to verify the billing information that was entered on the order. Click 'Return' against the item you want to return 4. Why Was My Order Of Forever 21 Cancelled? Forever21 will send you a confirmation, 7. Find the 'My Orders' option 3. An Overview of Forever21.com Contact Information, Forever21.com Customer Service Ratings & Issues. Okay so I bought shoes online on forever 21 and the total was about $35.00, and this was on laborday sale. Browse By Categories Activewear Casualwear Comfort Costume Denim Department Designer Eyewear FastFashion. 1. You will receive your Forever21 credits within three business days. When you place an order on Forever 21, it is processed immediately. If you have trouble returning your order on Forever 21, you may seek help from the support team. Particularly ones with slow or complicated IVR or phone menu systems. If you live close to a Forever21 store, you may return your items there. And if you spot any issues with our How Do I Cancel an Order on Forever 21? Click 'Return' against the item you want to return, 4. If you have trouble returning your order on Forever 21, you may seek help from the support team. Anyways do not order online you will regret it . From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. Follow this guide to find out how to return items to Forever 21: 1. I tell them cancel the order and refund me as I was promised I would be days earlier. FOREVER 21 is a registered trademark, service mark, and/or trade name of Forever 21, Inc.. All other trademarks, service marks, and trade names contained in the Site are the properties of the respective owners. Spent thousands of dollars and was treated horribly when I tried to return something. State the account where you wish to get your refund 5. All Forever21 purchases can be exchanged within 30 days from the date of shipment. Best of luck and please let us know if you successfully resolve your issue with guidance from this page. Click on the option 'Use a prepaid shipping label', 4. Moderators. 0 comments . or write a response to questions left by the community. This is a fan-run subreddit for Forever 21. While this is meant to ensure that you receive your order quickly, it also means that you cannot cancel your order.