MoMo. When you have a question, you can first check the App itself. Follow us for updates, promotions, competitions and the latest news about the brand. ⇒ Free SIM Swap By joining MTN Prestige, you agree to receive SMS updates on MTN Prestige. This lets you easily turn it off and on whenever you want. Roaming. Please also communicate your issue to MTN call centre at 100 so that the issue can be solved as soon as possible. Find our address and contact phone number here. If you are using a dongle, MiFi or router, while connected to a laptop or computer, the device web interface will display either 4G or 3G. For MTN Prestige: Call 165. Will I be notified of my Prestige Club Membership renewal? MTN Rwanda. It is a daily voice pack that works the whole day expect between 6 pm – 10 pm. You are just required to * the MTN network in the country you are visiting. The International calling bundles Please refer to the Section Breakdown for your favoured YOLO pack or bundle. We’re here to help, anytime! Women’s Haircut for Coarse, Wavy and Curly Hair. MTN Customer Care Number. ⇒ Prestige Pass at MTN Service Centers ⇒ Free SIM Swap Will my device always stay connected to 4G? Group Email: roaming2.RW@mtn.com. MTN Group Limited, formerly M-Cell, is a South African multinational mobile telecommunications company, operating in many African, European and Asian countries. All for your convenience and value-added service. ⇒ Exclusive offers i.e. About Us. The Category of privileges received is dependent on your prestige tier status. When can I see/ get the bonus details once a YOLO pack or bundle is activated? Apart from voice and data what other advantages are in YOLO? Other MTN codes regarding voicemail . Kindly note that all phone calls to the contacts listed below should only be made during working hours i.e. ⇒ Discounts from MTN Prestige partners such as hotels, airlines, gym memberships, and many more. This survey takes less than a minute to complete. 10% discount on total bill. If the question you have is not answered in the FAQ section, the App can be used to send a question to customer service or be used to locate the closest service centre. ⇒ Prestige Pass at MTN Service Centers MTN launched 4G in 2015, what is different with the launch then and now? Also has oversight of Customer Experience, the Call Center and Digital Touchpoints. Find a store View now. Careers. It is effective from Friday midnight till Sunday midnight. We’re here to help, anytime! Numbers To Remember. There is absolutely no difference. 15% Discount on Sound Systems for the events. You might notice that your device is switching between 3G and 4G coverage as you move around – that’s because it will automatically * the strongest signal for the area you’re in. In which countries an MTN Rwanda customer can use 10FRw/MB while roaming? What do I have to do to start using the 10 FRw/ MB while roaming? This is one of the fastest ways to contact MTN, though you will still be put on hold for some minutes by the computer before a representative final pick it up. How do I qualify to become a Prestige BRONZE member and what are the benefits? Get an easy recharge for your or someone else’s phone credit or data, worldwide. And from that time they take priority till exhausted. Prestige call priority at MTN call center – Call 100, Prestige Club which offers you various discounts. Dial 180 from your MTN line. The eligible customers are classified into 5 Spend Bands namely, Platinum, Gold, Silver, Bronze and Grey. Yes, MTN Prestige membership is automatically renewed every 3 months depending on your spend. Dread Locks Retouch. Chat with us online or give us a call. MTN Supplier. ⇒ On-net free calls on their birthdays or free Data Customers are able to check their category status by dialing *165# and * My Prestige Club account. Call center: 456 Prestige call priority at MTN call center – Call 100. Who do I contact about questions regarding the MyMTN App? Yes, you can buy more than one YOLO pack or bundle since the talk time minutes and data are cumulative. Phones. What are the benefits of being an MTN Prestige Club member? Physical Address. You can also opt out of receiving messages by dialing *851# Olleh has extended the 4G network to more than 17 districts out of 30, covering major towns across the country. How do I qualify to be part of MTN Prestige? The App can be downloaded from several application platforms including Play Store, BlackBerry World and the Apple Store. Email us: pr@mtn.co.rw. MTN can offer two type of the service: Standard. These categories are dependent on the customers spend on MTN network. Facial Scrub. XtraTime. MTN 4G provides lightning fast mobile internet speeds (over 100Mbps). 100. Free assistance 24/7 from any MTN number: 135. If you are calling from another network, dial 08031000180 and if you are outside the country +2348031000180. You still get the bonus due to one activation, it’s a one-off offer. MTN Service Centers Terms and conditions Privacy policy Privacy policy Internet settings View now. ⇒ Invitation to VIP Events Yes, you will be notified of your membership renewal through SMS and email. Offering 12% reduction on total bill (Non- insurance Card holder exclusively). What is the difference between 3G and 4G? Book an appointment. 4G also often referred to as LTE, stands for ‘Long Term Evolution’. You can easily swap your old SIM card for a 4G SIM card at any MTN Service Centre at only 1000 FRw. Accomodation :10% discount on dial room rates, Restaurant : 10% discount on the total food bill in all 3 restaurants, Terrace Bar : 10% discount on drinks at O’connells, Beauty Parlor : 8 % discount on any bill of Frw 20,000 Rwf and above, Consumption of 15,000Rwf and above: 10% discount, Terrace bar and pool :10% on total food and beverage bill of 10,000RWF and above, 10% Discount on accommodation & consumption, 10% discount(everything done from the saloon), 10% discount on any service over 5,000Frw, 15% discount on annual membership, 10% on all other charges. A customer who activates any voice or data pack gets to enjoy access to night offers of 1 free GB & 1hr free night calls from midnight to 6am in the morning, free Wikipedia & weekend voice bonus. The person withdrawing on your behalf should also remember to enter your MTN Mobile Number at the ATM when prompted. 4G is the 4th Generation of mobile network technology, giving you faster speeds and an overall better internet experience. Network bad !!!!!" Prestige Pass at MTN Service centers. ⇒ MTN Prestige members will have priority access at our call center – 100. Joining MTN Prestige Club is free of charge. For escalations and MoMo issues: MobileMoney.RW@mtn.com. #BigTingsHappen How to: check if your number is correctly registered ⇒ Free SIM Swap Quick Links . Visit any MTN Service Center or call the MTN Mobile Money helpline 122 ... You can also send money to Safaricom MPesa customers in Kenya and MTN Rwanda customers. ⇒ Other exciting and exclusive offers (discount on tickets to concerts and Marathon kits home/office delivery, …), With a minimum monthly average spend of FRw 30,000 over a 3-months spend cycle, a customer is qualified to be a Prestige club Silver member and will enjoy the following benefits: Keep staying … Toll free number. The MTN Rwanda call centre toll free line has also changed from 456 to 100. Sign up for Facebook today to discover local businesses near you. Quick Links . Which devices in MTN's range are 4G ready? Is MTN Prestige Club membership renewable? How much am I charged for calling 3788 or *193# ? MTN Rwanda - MTN Center, Nyarutarama - Rated 3.6 based on 1 Review "Worst company in rwanda 4g never work guess what for 3g ? Fill in your number, it will be recharged automatically with the amount of your choice. Qualification into the MTN Prestige Club is open to all MTN prepaid and post-paid customers with a minimum monthly average spend of Frw 5,000 over 3 months. MTN Prestige Club is a Loyalty program that rewards MTN Premium customers for simply using their phones on MTN and staying with MTN. Free of charge for Gold and Platinum members. MTN Rwanda would be delighted to welcome you on MTN Prestige. Search ... MTN Data Plans View now. The MTN 4G network is available in Kigali and other districts across Rwanda as per the table below: When you’re getting 4G coverage on your 4G-enabled phone, you’ll see either ‘4G’ or ‘LTE’ appear next to the signal bars at the top of your screen. ⇒ Priority access at Call centre Electronic and telecommunications equipment and spare parts. ⇒ Access to Discounts from different MTN Prestige partners Scancom Limited, Plot OER 6 Independence Avenue, West Ridge, Accra. Chat with us online or give us a call. When using the MyMTN for the first time on a phone, and SMS will be sent with a One-Time-Password to your number. This applies to weekly and monthly activations too. ⇒ Prestige Pass at MTN Service Centers The MyMTN App is completely zero-rated, meaning no data is used while being active on the App. Your Prestige Club category is also renewable every 3 months depending on your spend. 10% Discount on Dinning ware (dinning accessories and dinner ware). For example, our customers using 4G then could not automatically switch between the technology and the older 3G. How many bonuses do I get when I activate a YOLO pack or bundle twice in a day? [4] MOBICEL RIO. Those whose information stored in MTN Mobile Money database doesn’t match the National ID database will be required to re-register their SIM Card numbers. 129,048 likes. View now. ⇒ MTN Prestige members will have a special dedicated counter at selected MTN Service Centers. How do I choose the language of my choice? Simply dial *165# to enjoy MTN Prestige offers; Men’s Haircut for Coarse, Wavy and Curly Hair. Data. YOLO is a product designed for the youth below the age of 25. For your Mobile Money account, you will have to fill in your 5-digit pin as well as a SMS code you will receive when opening the MoMo section. MTN Consumer Connecting people and communities across the Middle East and Africa through voice and data services, changing lives for the better in a bold new digital world. 5% discount on Sonny , 8% discount on Philipps products, 5% discount on all SAMSUNG products (TV,FRIDGE,MICROWAVE,SMARTPHONES etc), 5% Discount on Computers, Computer peripheral equipment and software.