I dont know why it wont go all over the pool. Also, ensure the pools surface is not covered in algae as this slippery surface will affect the cleaners traction. may not have enough suction from the pump, can you reduce suction from other lines, such as main drain or other skimmers, to draw more from the MX8 line? We have an index rob vacumn and all hoses are leaking at fittings. Note that most pressure pool cleaners have reverse mechanisms or backup valves to reverse the cleaner direction every few minutes and prevent stalled operation. I'm interested too-we received this Compass cleaner (free with purchase of pool heater) and haven't been able to get it to work correctly. Hi Jody, first make sure that the kreepy is receiving enough water suction (power), see if you can increase suction (by cleaning filter or pump basket or possibly impeller, or closing other suction lines). For gunite pools, a more drastic method would be to shave off the plaster or fill in with more plaster in that area to make it smooth. This post covers the solutions to common suction side, pressure side, and robotic pool cleaner problems. Close other suction lines, such as the main drain or another skimmer, to increase the suction on the line the cleaner is connected into. If not, follow the hose until it meets the lower ring, or manifold, and try to unclog the orifice there. When a cleaner is connected, this created some vacuum pressure, which makes it easier for air leaks to occur around the pump, and the pump would prefer to draw from other lines that are less work to draw from. "mainEntityOfPage": "https://blog.intheswim.com/automatic-pool-cleaner-troubleshooting-guide/", Clean those areas manually with a pool brush. 16K views 1 year ago The Jacuzzi JCRX In-ground Robotic Cleaner provides powerful cleaning with rotating brushes to vacuum and scrub your pool floor and walls. If this does not solve the problem, there is most likely debris wrapped around the Propeller beneath the Jet Valve or between the Valve Flap and the Valve Housing wall.. 3. I cannot get the aorimatic regulator valve connector in the skimmer unscrewed, any suggestions? Home / Pool Equipment / Pool Cleaners / Automatic Pool Cleaner Troubleshooting Guide. Reaction between chlorine and detergent. Suction Pool Vacuum Troubleshooting Tips Something not quite right with your cleaner? Now since it works and then stops working, i dont think anything is clogged or restricted. I have adjusted the little key screw on the side but still no luck. As a last resort, place a small boulder in the area, or shorten the pool cleaner hose. A lack of circulation could be the result of a dirty filter, a low level of water in the tub, or air lock in the lines. If the pump being too large is the issue, a small bypass can be created, with a 3-way valve, to send some water around the filter, unfiltered, or a larger filter I suppose, would also be a good choice. Worn footpads or seals can also reduce cleaner speed and cause it to stick to the pool floor. Check the power supply fuse, and inspect floating cord closely those are the usual suspects. Jacuzzi J - D300 Pool Cleaning System. Hi Ethel; it sounds like an air leak, which could be coming from splits or holes in the vac hose, or it may be coming from in front of the pump (pump lid, pipe coming into pump, pump drain plug, or suction valves skim/md). What can be wrong. We laugh and have a good time. Hi My Polaris pool cleaner seems to be running fine except detail on my pool cleaner is not going back-and-forth. You can do this by adjusting valves at the pump, closing the main drain valve more for instance, or you can increase flow by adjusting the springs on the sides of the Compass Flow Control Valve, which is used at the bottom of the skimmer. Hi, check the track for wear, on the outer edge and on the ribs on the underside. "@type": "ImageObject", Product Review - Jacuzzi J-D300 Suction Side Pool Cleaner - Leslie's Optimum Pool & Spa, LLC Top Pro Very good 4.6 Also, did you cut the hoses to fit the pool, shortening each in equal lengths? Thanks. I have adjusted it down to level 1 but still not working, Hi Polaris robotic cleaners (Zodiac) and other robots have internal flotation pieces (foam), that can be removed to produce less wall climbing. (2023) J-400 Owner's Manual. Hi Robert, call the company and get warranty service on the cleaner. Tripped breaker: Breakers are built-in mechanisms to keep electrical systems from overloading. 10 Polaris pool cleaner troubleshooting (Updated Guide) Strong pressure from wall or floor returns can push a cleaner away from certain areas. Jacuzzi Pool Equipment Discover pro-grade performance with a complete line of reliable and durable high-performance pool pumps, filters, heaters, cleaners, and salt systems. If your pool cleaner hose hung on a hook all winter, or the hose was wrapped too tight, it can develop a kink in the hose that causes it to twist and tangle. Theres a lot of suction when I place my hand on the pipe flowing into the filter however as soon as I connect the kreepy it slows down & looses pressure then after a while gains pressure but has lots of Air bubbles coming out of outlet back into the pool. Slipping wheels can cause a pressure side cleaner to get stuck in the deep end and not have the strength to pull itself back up into the shallow end. Best Pool Repair Near Me - Yelp Filter is completely cleaned, (basket, cartridge filter, its all cleaned and not clogged). Rotate the wheel tubes by hand, and should rotate freely with slight resistance. 2nd in the deep end it will go up and down the floor never transitioning to climb wall and stop after about 10 minutes. So its sucking up dirt. "contentUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", Suction-side units tend to have smaller intakes, and without a booster pump, their suction power is often lacking. Hi Jeff, are you using an extension cord? Hi Jen, go easy on the culprit that did the deed, I dont think its related, probably not. Hi George, what you describe is not uncommon, most people have to do the same. Kokido Telsa 5 Rechargeable Handheld Pool Vacuum Cleaner automatically starts when the cleaner is completely submerged into the pool. Another one is when the pump is running full steam, shut off pump, looking closely at suction side and strainer pot, looking for a quick spurt or spray of water, at the instant the pump shuts off. 03 Why is my pump noisy? The booster pump should be on and the filter pump should also be running at the same time. Find the best Hot Tub Repair near you on Yelp - see all Hot Tub Repair open now.Explore other popular Home Services near you from over 7 million businesses with over 142 million reviews and opinions from Yelpers. Learn More Engineer-Preventative Maintenance $17/hour - social.icims.com A good troubleshooter tip to finding air leaks is use shaving cream around suspected leak areas in front of the pump (see above), and see where it sucks in. You may notice that the cleaner moves, but doesnt climb the walls. If missing, that is the problem and if you can find it, you may be able to re-use it, otherwise youll need a new tail assembly. "@type": "Organization", Check the cleaner for items stuck in the wheels. Hot tub pumps are hot. Jul 14, 2020. I have a Tiger Shark, 2 years old. Adjusting the two vents can also affect the direction of travel. }, Is there an option like this for the bottom of my stairs? "@type": "Person", (2020) Pre-Delivery Guide. Older cords can break, or if chewed by a dog . works fine the will all of a sudden float to the top and stay there???? Sam, you could use a hose adapter, that should keep the hose attached. If you had a stronger pump that would help, however you cant just upsize the pump without also upsizing the filter, (unless your filter is already over-sized). The backup valve is new., lines and filter are clean. I now flies around the pool (kind of comical) but does not clean the floor. Ideally, the hose needs to reach from the skimmer to the farthest point of your pool, and still have a few feet to spare. The returning water may be pushing your cleaner away from certain areas. That would be the air leak location. Learn more about pool care and repair. Any ideas? Thirdly, check out the valve hose as it would be disconnected at the gearbox or manifold. When you notice your pressure pool cleaner not moving the first thing to do is to check the booster pump. Amazon.com: Jacuzzi Replacement Parts Now, it is flashing red and will not turn on. If the pressure cleaner gets stuck on the stairs, adjust the thrust jet to create a new cleaning pattern. The brushes and climbing rings were torn and pretty worn from the previous homeowner so we thought that was the issue so I replaced those parts. Hi Angie, check that the hose floats are in the right position, and that the hose sections are all tightly joined. Additional hose floats can be placed on the 2nd and 3rd hose section if needed. Any suggestions? The Best Polaris Robotic Pool Cleaners for 2022 | HouseholdMe It could be an propeller blockage, or hair or string wound around the top propeller, or the belts or tracks are binding up, perhaps due broken teeth on gears or belts. Build a pool or buy a house with a pool and need help? Adjusting the cleaner speed is another way to overcome problems climbing the pool walls. Probably not a leak in the hose, but thats easily checked by pulling the hose slowly out of the water, from end to end, with it connected, to see if you hear any hissing or sucking sounds. Most suction side cleaners have a device in the skimmer that allows you to control the water flow. Hi, it is likely a broken UWF (universal wall fitting), a threaded 1.5 fitting with two tabs inside, item 6-500-00. I have cleaned it and checked all connections. Robot will do 1 of 2 things. First, put your hot tub cover back on and let the heater do its job for about 24 hours. learn more pumps. Robot will not climb walls Sometimes this problem is as simple as the pool water being too cold. Check the end of the tail, there should be a small hole, about 1/8 diameter or smaller. Hi, the pool vacuum hose separates from the wall when the pump shuts off (there is some back pressure I guess when the pumps arent work), and this pushes the hose out of the connection. Full Description. Baracuda G4. Having worked in the pool industry for several years now, Abby and I decided that 2023 would be the year that I would go out on my own and launch Summit Aquatics. My Pentair Kreepy Krauly Legend Pool Cleaner is floating, what would cause that. You can use shaving cream around suspected air leaks, as an aid to help locate an air leak. whew! Another option is to use a skim vac plate (made to fit your skimmer) with a 90 elbow on top, so that your skimmer basket catches the debris, not the pump basket. They arrived on time and diagnosed the problem with my hot tub quickly. Im a pool cleaner. Sand filters are known to pass some dusty debris, really silty fine debris, in the normal course, especially with old sand or small sand filters. . Check your owners manual for specific adjustments for your particular pressure pool cleaner. JACUZZI MANUALS AND USER GUIDES. Details. Leaves, rocks, or other rubbish in the baskets will reduce your pump's water flow and slow down the suction side cleaner. Tangled pool cleaner hoses are usually the result of waterlogged or poorly placed hose floats. Hi Brian, only bad if the (suction) cleaner sucks in air. It only moves when you first connect it to the jet. For the turning only one direction problem, it can be 1) uneven wear on the brushes or tracks, or 2) the power cable might be coiled or slightly twisted, and/or too much unnecessary cable in the pool, or 3) loose wheel tubes, worn or missing parts, or 4) uneven tab wear on brushes, I have a pool vac. This should free the Jet Valve System of any debris. I just got a Goplus Automatic Cleaner for my inground pool. Ive recently backwashed, cleared all baskets of debris, and checked to ensure nothing is stuck in the diaphragm. It seems to be repeating the same pattern in the pool when cleaning, ignoring the deep end and the shallow end? Jacuzzi JCRX Robotic Pool Cleaner Review: Compact, Efficient - YouTube It can also be a tangled power cord. the spot where the cable connects to the cleaner is also under stress from being lifted out of the pool by the cord, when it does this problem, lightly move the cable and see if you can get movement, if so, shorten and reattach the cord. Of course, our specialists can also help you select a new pool cleaner if youd rather just start over. "name": "Ayesha", Im wondering if moving the hose floats may help, sliding them down the hose. kd did. SAND BACK TO POOL. Bleed off excess pressure at the wall fitting to slow down the cleaner. Change the direction or cleaning pattern of the cleaner if its stuck in a corner of the pool or stuck up against a step. Also check that the hoses are firmly connected to each other, and that the swivel is swiveling, where the hose connects to kreepy. My kreepy requires me to almost shut off the valve for the skimmer and the drain to get enough suction for it to work. DE filters can also bypass debris with a missing air bleeder screen or sock. If you find it disconnected then simply reattaching it, hence, you need to use the hose clamps to keep it in the right place. We offer swimming pool artificial rock staining and recoloring, acid wash, tile repair, deckoseal and mastic. The randomizer isnt moving. In Stock, 22 available. Hi Doc, at this point, I would recommend calling or emailing the manufacturer, for their expert advice, as I am outta ideas! Hi Mitch, that could be dirty filters, weighing down the cleaner, or perhaps the impeller on top is not spinning correctly. Broken or shorted wires are typically located where the power cord meets the cleaner, where the stress on the cord is highest. all cords are plugged in.. Hi Kathy, Robotic pool cleaner I presume, check that the TEST button on your GFCI outlet is not tripped, and check the circuit breaker too. If no flow, and the pump is on, check the aforementioned, and also inspect the hose for cracked swivels (they leak a little bit normally, but should not be spraying, just dribbling), adn inspect the backup valve, should not be spraying water all the time, only 30 secs, every 3-4 mins. Free shipping for many products! Check the tires often for obstructions or damages by slowly turning one wheel at a time. Worn footpads or seals can also reduce cleaner speed and cause it to stick to the pool floor. How do I adjust the pressure? Another potential problem is an air leak in the cleaner hose or the pump. We got it moving but it will only travel backwards. Robotic cleaners are independent of the filter pump, and get their power from a standard power cord. "url": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", Suction side cleaners connect to a suction line in your pool, like the wall skimmer, or a dedicated cleaner line that sucks water into the filter pump. If the cord is intact, test the resistance of the wire with a test meter to ensure that the cord wires are not an issue. JACUZZI J-D300 OPERATOR'S MANUAL Pdf Download | ManualsLib I watched it and its running into the wall and staying put, refusing to reverse. Ok, when it only goes backwards, that also can be a piston problem. The first thing you should do if your Zodiac pool cleaner stops and starts is to check the suction flow coming through the hose. The Best Inground Pool Cleaner of 2023 - Swim University Why is Your Dolphin Pool Cleaner Not Working? - Globo Pool 01 How do I know if my pump works? There are two small foam pieces inserted inside the cleaner, these are on many Aquabots and provide bouyancy. "address": "", Most of the time, your pool cleaner just needs a few tweaks here or there, or some pool cleaner parts, and its off and running again. }, Hot Tub Troubleshooting: 6 Common Issues and Solutions - Swim University FAQs. First check the Dive Float Restrictor (#1) is in place, which locks into the Dive Float (#2), as seen on our Kreepy schematic parts page, if it is, but it still climbs too high, check that the flow is not too much; a slower speed will reduce the climbing ability, and can be accomplished by using the automatic regulator valve (#10) in the skimmer, where it connects, or by adjusting opening other suction lines (skimmer/main drain), to reduce the flow. I have an aquabot and it is spitting all the dirt back out of the top of it. With the booster pump running, grab the pool cleaner hose, and slowly pull the cleaner toward you, inspecting the hose for leaks as you pull it out of the water. What is the solution?? Verify the cleaner hose is securely attached to the suction line in the skimmer or cleaner line. Sand looks normal in the filter. Find a Dealer. Copyright 2022 In The Swim. Very good 4.6. (in your case, just to be sure that none are clogged). If it's a problem with the heating element, a technician will have to inspect it to determine if the heater can be salvaged. Hi Richard, any chance that a line (pipe) could be clogged or restricted (partially collapsed if flex pipe) or something reducing the flow volume from the skimmer?