I have sold more then buy Ive read many things about people in the same situation as me. Dont forget to think about shipping weight and packing also! Although its a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_4',131,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0'); To avoid scams, you must verify your buyer or seller and know the signs to watch out for before dealing, which Ill cover shortly. Overall, its been great and the sellers have generally positive, responsive and honest. You can check the Mercari return policy guide if you have any questions regarding that. Firearms and firearm parts; including airsoft and bb guns. The easiest way to determine market price for your item, is to search your item on the platform and then review sold listings to gauge what people have recently paid for it. Did not see the email right away. They are the worst. seller/buyer registration or licenses to be sold. Stay away from the site or be aware you have ABSOLUTELY no protection or help and will be out your money and item If anything goes wrong !! Its much better and safer for a buyer to shop at eBay. Taxidermy, wet specimens or trafficked materials (such as ivory or shark Good Luck to you. The Mercari Local option is one of my favorite parts of the platform. Also, what do you consider a proper reason? list of prohibited items. Mercari is not a good place to buy sneakers if you are a collector.The site is full of fake jordans and nikes and pretty much any other brands that are expensive. How could they have known it was/is a "knock off"???? I went to customer service and essentially was shut down telling me there was nothing they could do. We would like to show you a description here but the site won't allow us. The guy reported me for a hoodie I sold (which was sold much below retail) and as of now he got his money back, which basically means I gave a hoodie away for free to this guy. Heavy, bulky items. No real progress has been made of my situation and their compliance team said that they made their "final decision" by suspending my account, and holding my deposits for 90 days. Its less important how the packaging looks, and more important how protected your item will be in transit. You WILL NEVER, NEVER get actual help. So that's that. NOT WORTH THE AGGRAVATION THAT YOU WILL ENCOUNTER! Commission. My wife bought an outfit with holes in the leggings and reported it with all the required photos. I did not reach 600. The way Mercari operates is deceitful and evasive. Informative article, as always! Mercari takes about 11-12% of the sale and refunds you for the deposit once they decide that your item is real. All of the payments are protected by Mercari, so you dont have to worry about losing any money. If youve received a fake, counterfeit, or not the same item then you have 3 days from the delivery date to request a return. Until then, Mercari holds the sellers payment but if the buyer fails to confirm the order within 3 days of delivery, Mercari will release the payment to the seller. Heres the next problem if I cancel, it indicates that it was MY decision to not purchase the item. One of the most common methods scammers use to attract buyers is by keeping their items prices too low. Before creating your listing, take as many photos of your items as possible, showing every angle but keep in mind you can only add up to 12 photos to your listing. . I bought a camera lens and asked if it fit my camera. I've learned my lesson on listing items before I get all the accurate information. They said basically, it was my fault I did not verify with the seller these were indeed mens boots, prior to purchasing these boot. If the shipping is late due to no fault of your own, people can then leave the review on your page when it does not reflect the seller but the carrier. Like most platforms, Mercari will suggest a selling price for you based on their sales history for your product. They will hold your money until it gets to you. My products came smashed they insisted I send them 10 pictures of the smash cups with the bits falling everywhere got cut on one. If a Seller lists a prohibited item, it will be There is also an identification verification process to further protect all users, as well as a review system that lets each participant in the shopping experience rate the other party. Okay, so you listed an item that is not on Mercaris prohibited items list and ensured your listing details are accurate then you should: Got a sale? And today 21/07/21 I am surprised to receive the 2 goods, but they were 2 iphone 6 cell phone cases that should cost less than $10 each. For more details, check out their full list of Prohibited Conduct page. Mercari itself is a legit e-commerce marketplace to buy and sell products. The most important thing buyers should be aware of is that they can only return and request refunds within 3 days of delivery and only if they havent submitted the rating yet. Not to mention, incorporating lots of keywords will get your items in front of more people. Where in the article and comments do you see anything that would cause you to come to your conclusion? Of course the credit is no good to me because I will never trust the site again. The better business bureau gave them terrible ratings, and so did many other trusted company review sites. When listing an item, make sure all details in your listing are accurate such as: You should always use original photos of the products in natural light so that buyers can see the exact color of the items. They refuse to cooperate and insist that the credits are there, but they arent. I will be reviewing every email after sending this information. Provide a valid tracking number to the buyer, Never create multiple listings of the same item, Never list items glorifying violence or associated with hate groups, Never provide false information in listings or messages, Never abuse, threaten, troll, degrade, or harass your buyer or seller, Never the buyer to rate before he or she received it, Never encourage buyers or sellers to deal outside of Mercari. However, if the seller didnt respond to your cancellation request within 24 hours then Mercari will automatically refund you. I contacted the seller about another coach purse and asked to see the handle do to the fact l purchased a another purse with cracked handles . I would not recommend it to anyone. Heres the real Scam If they dont ship, and you get angry and want to write a bad review, you cant. Now they suddenly want to be law abiding Im calling a spade a spade. If you get your account suspended because of any of these products, be sure to revise your listings before you get suspended from other platforms like Etsy, Amazon, or eBay as well. Customer service is horrible. Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari . Just like most other selling sites. The fellow would never ship the item. Basically, Mercari works as a middle-man between the buyer and seller, providing an environment for both parties to trade safely and securely for a percentage of the fee. No way! I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. That is to say items that are actually manufactured for LV by various factories around the world but rejected as not being "100% perfect". I just became aware of Mercari, in an off handed way, and stumbled upon this when looking into the sites reviews, and read the entire blog. Procedure (Act no. Press question mark to learn the rest of the keyboard shortcuts. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. (I think they should improve this functionality of Mercari). counter drugs, Products, tools, or services specifically offered or intended to be used However, there is no guarantee that the people who buy and sell on it are also legitimate since Mercari just connects buyers and sellers through their platform. Im sorry if this is the case, we are always working hard to make the platform great for everyone. Mercari sends you a message upon receipt telling you to confirm and rate but they do not tell you the rating will nullify any warranty / refunds. MERCARI REVIEW Just go to The California. Sheriff Mark Lamb. Sorry, this post was deleted by the person who originally posted it. Self defense items, including military-grade items. I was ALARMED and compared the shirt to my authentics and got it authenticated from an outside service as well and both confirmed that it was a fake shirt . Moreover, you can also sell your unused items here. Mercari is passionate about sustainability. Never used Mecari but had two fraudulent items charged to my card. Regarding buying on MercariI have purchased a number of items (maybe 12?) Mercari is NOT a safe place to buy. The details section helps Mercari surface the right products for shoppers, so make sure you fill out these 4 questions. How do I sign up? In addition, buyers and sellers rate each other, so users can have peace of mind by checking the . That computer could very easily be wrong but that doesnt matter. made of materials that cannot be detected with a metal detector. I've not only contacted them through the app, but I've called them multiple times as well. And it was not cheap. Im never gonna sell anything to people with PO BOX address again. You could attempt to send a stern letter from a lawyer to this scam buyer. Never have they released money to a seller the day you bought it!! Mercari is a popular e-commerce platform in Japan in recent years. If you want to save the most (usually a few extra dollars), use Ship on Your Own. Mercari may not be used to sell any of the following products or services: Anything illegal Drugs including: Illegal drugs or narcotics Prescription medicines or devices, pharmaceuticals, or behind the counter drugs Products, tools, or services specifically offered or intended to be used to create or use drugs I actually made an error and did not put in a tracking number once I had shipped an item, (well within Mercaris Requirement period). Although not recommended, a lot of sellers leave the product description blank. Hey Bob, I have had very good experiences with Mercari so far. Start with a wide shot, and then get closer to show your potential buyer the details of the item. You can use the web app also, but selling from the phone is so much easier dont you agree? No wonder eBay sellers hate people with PO BOX address. No, Mercari does not sell fake products. All products and company names are trademarks or registered trademarks of their respective holders. Mercari is still asking for more pictures. I purchased a pair of boots on the Mercari site that were list mens size 9. Yes you can as long as you say that it is not authentic! Once there, theyll scan your QR code, and then print the shipping label and paste it on your package. The app wont load pictures to show damage, the customer support is a voicemail and their email support just recycles the oh cant help you this is the wrong email associated with your account when it is. So, while you can trust that Mercari is safe, you must do your due diligence about the buyer/seller before dealing. We recommend opting into messages from our team to stay up-to-date on your listings and orders. But first, lets focus on how to use the Mercari app. Just like a counterfeit $100 bill. Next, check whether the sellers have earned any of these badges: Sellers who meet the criteria are awarded these badges to help buyers recognize how hardworking and reliable a seller is. I have not taken any action this just happened. A couple of days go by and they released the money to the seller without confirming with me all because a computer says it was delivered. Mercari provides labels for the STAY AWAY! According to the shirts fed ex tracking history it was picked up at a location of a warehouse in North Carolina( not Jersey) and inside of the package I received also had a thank you card from an Instagram replica boutique ( as In a place that recreates designer items as knock offs )located in Lagos Nigeria. Secondly, both buyers and sellers should: It is important for buyers and sellers to treat each other with respect and honesty.