B. her portrayal of the character was not approved Enculturation refers to the process by which humans learn the rules, customs, skills, and values to participate in a society. Identify and describe two benefits of employee diversity in the workplace. AACSB: Application, Analytical, Difficulty: Moderate (Starbucks does not follow the traditional franchising terms.) The Porter's Five Forces analysis of Starbucks Corporation shows that these competitors and related industry factors and market factors combine to create the strong force of competitive rivalry in the food service industry environment. This file is copyright 2019, Rice University. CAFOs are condemned by animal rights activists as being harmful to the Starbucks Corporate Technology's BI & Analytics team works to achieve this . making sure the stores employees and the company policies were sensitive toward identifying ), Explore over 16 million step-by-step answers from our library, icitur laoreet. And there are two types of stakeholders, including the primary and seconday stakeholders ( Clarkson, 1995). even perhaps industry standards? Operations Management questions and answers. Blooms: Remember Some prioritization is particular to a. the barista at Starbucks b. the Starbucks district manager c. the President and CEO of Starbucks d. customers who go to Starbucks for a latte Urban and suburban communities The following points outline skills and experiences that are considered assets: First Aid and CPR certification. Maintain strategic stakeholder engagement by working alongside fellow Project Delivery teams, Senior Management and your customers delivery lead/function to identify strategic issues; Oversee the quality assurance of estimates or model within the function to ensure they are fit for purpose A. milk producers* The images of smoldering tank cars, plumes of thick black smoke and a charred rural Ohio town reeling from the fiery Feb. 3 Norfolk Southern train derailment have sparked calls for tougher rail . stakeholder needs. Blooms: Understand Global store sales increased 20% year-over-year, led by a strong 22% average increase in sales across all North American stores. Coffee producers are a major stakeholder for Starbucks because the firm has staked its reputation on high quality coffee. Additionally, the company maintains a range of opportunities for internal promotion. Accordin to Freeman (1984), stakeholders are anyone that can influence or be influenced by the company's actions. Enacted in 1966, which of the following laws is the most important U.S. law forbidding cruelty to animals in laboratory settings? &\begin{array}{ccccccccccccc} Henry Ford must operate Ford Motor Company primarily to maximize profit for its shareholders. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Defectives16149111581216171315109121411871215916131110\begin{aligned} CSR includes the duties a corporation many owe a duty to to benefit to many stakeholders, customers, the community, the environment, employees, media, and the government. being committed to ethical business practices. About Starbucks, the main challenges related to economic, social, and technological factors. Blooms: Analyze Q: The focus on chapter 6 is diversification which can mean different things for companies depending on the context. stakeholders that their concern was taken into consideration and will continue to be valued. Starbucks is an American multinational chain of coffeehouses that retails handcrafted coffee, fresh food items and tea. true or false: during the industrial revolution and the postindustrial era, the goal of businesses was to earn as high a profit as possible for shareholders, with little concern for outside stakeholders, true or false: even in business, ethics is not about human morality but rather about human consumption, true or false: unless key leaders have a vision for the organization and themselves, and a path to achieving it, there can be no balance of beliefs about profitability and responsibility, or integration of business with culture, true or false: religion's role in business is less certain today; we are perhaps more likely to see a universal, secular code of ethics develop than to see religion serve as common ground for different cultures to come together, businesses that wish to achieve the dual goal of human flourishing and responsible profits should model which ethical behavior? Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. It is ineffective because it only requires disclosure of information about suppliers' working conditions and does not govern those suppliers. FedEx and UPS. Starbucks competes with many other coffeehouses, including Dunkin' Donuts, McDonald's, and Caribou Coffee. Many baristas have eventually become managers and worked their way up into higher positions within management (Mitchell, Agle, & Wood, 1997). In several sentences, describe how ethical standards can shift with geography and time. with Starbucks in lieu of a civil action against the corporation. True or false? Summarize the ethical debate of whether corporations owe a duty to society or only to their owners. __ A program where students work on campus to earn money. discrepancy is stark. What has unfolded at Starbucks is anything but. Journal of Business Ethics, 108(3), 285298. All stakeholders must be treated the same. essence of Stouts view is concern that shareholders may want to maximize their investment at &\text { Defectives }\\ By having people from different races, genders, religion, and so on, those businesses are proven to outperform othersAlso, adhering to the traditional business practices of the past can cost them talented employees and loyal customers. A stakeholder is any party, individual, or group interested in an organization's actions and outcomes. If Starbucks follows a strategy of competing in more than one business product, which of the following goals could it accomplish? Explain how owners benefit from doing business as a corporate entity. The access economy is a business model where goods and services are traded on the basis of access rather than ownership. Which of the following are Starbucks' stakeholders? b. business should have ethically, focusing exclusively on shareholders/investors. Starbucks baristas are paid above the minimum wage, even at the entry-level position. Sample Answer: Companies must take into account the welfare of stakeholders because it is AACSB: Real-world, Difficulty: Moderate Starbucks CEO Kevin Johnson earned a $1.86 million bonus in fiscal year 2020 in addition to a larger retention award, designed to. Blooms: Evaluate C. legal compliance* ParvalueCost$1,000$930Couponinterestrate6%Yearstomaturity10Taxbracket20%. People have argued that CSR initiatives based on environmental or social justice instead limit shareholder wealth and that the world's largest corporations executives consider the interests of a broader set of stakeholders, rather than only stockholders. Sample Answer: MITRE is a five-step guide to stakeholder assessment and management. Lorem ipsum dolor sit, s ante, dapibus a molestie consequat, ultrices ac magna. Building a trust with your customers through marketing is very important and I say this because first impressions determine whether or not a person will decide to buy your product. The crash caused$1,600 in damages to his car. If you feel harassed, prejudiced against, or disadvantaged in your workplace, you may file a complaint with the ________. The mayor's wife often___ to the front of church on Sunday to show off her expensive, new clothes. 52,000 workers in the US and many US companies now manufacture their products abroad. STARBUCKS CASE PART 3 - GROUP 1. beds, which is acceptable in that culture. In three to four sentences, describe the difference between legal compliance and social responsibility. Donec aliquet. Select the best answer. For the fiscal year 2022, group revenue increased by 55 per cent to $1.1 billion from $712 million in the previous year, and this resulted in a profit before tax of $53.7 million compared to a . (Select all that apply.) Ethical standards do not remain the same; they convert in response to evolving situations. To uphold honorable standards of behavior. d. business should behave ethically, fulfilling a strategic mission, business should behave ethically, being responsible to all stakeholders, which of the following are starbucks' stakeholders? For that law, companies are. The most immediately visible and representative employees of Starbucks are the individuals that engage as servers in Starbucks stores. D. It is effective because it expects NGOs, state governments, and political action committees to nature as stakeholders. a. Samsung's washers had a spin-cycle problem in 2017 Felix Madison has $10,000 worth of property damage insurance and a$1,000 deductible collision insurance policy. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Read the following scenario and use the following five key questions in stakeholder management to determine how Starbuck's should handle this stakeholder: A few years ago, Starbucks identified three areas in which government could impact the company's ability to maximize profits in its Corporate Social Responsibility Report: (1) U.S. Tax . Difficulty: Difficult which are the universal principles of behavior? that uses billions of liters of water in a community where many people are without water. For example, some Starbucks employees have joined labor unions and become involved with lawsuits against the firm over such issues as back pay, withheld wages, wrongful termination, and union-busting activities that included retaliation against employees that were involved in union-related activities (Phillips, 2003). How do Donaldson and Preston reconcile the three stakeholder approaches? C. Stakeholder perceptions have a large impact on success. Which of the following is not an example of a diffused shareholder? b. Humongous Bank is required to hold 5% of its existing$20 million as reserves, and to loan out the rest. a. community In China, Ikea allows its visitors to take naps on Do companies have the responsibility to market their products with integrity? One that not only. How has Starbucks used technology to improve its products? For Starbucks, its major stakeholders include employees, customers, suppliers and stockholders. and avoiding bias. This is viewed In Richard DeGeorge's humanities model, business ethics would prepare students to do certain specific things. It has had success in the United States Many people in the UK will have a product from Thornton & Ross somewhere at home. They can affect how successful Starbucks is by doing their job and providing inputs into decisions that go into creating products and services that customers want. d. emphasis on method as opposed to content, virtue ethics is an ethical system based on the exercise of which virtues? Which of the following entrepreneurs is known for having an easygoing personality? celebrated coffee and the rich tradition, but that also brought a feeling of connection. Answer: False. normative, descriptive, and instrumental approaches. There is a common agreement among the public that corporate directors have a duty to maximize corporate profits and shareholder value, even if this means skirting ethical rules. governance. The consumers also have a responsibility whether they end up liking the product or not and that is to make sure they let the company know whether they are doing a good job or not. Stakeholder management and CSR: Questions and answers. (Select all that apply.) External stakeholders have a direct impact if they purchase a product and the relationship they have with a company. Freeman is best known for his work on stakeholder theory and business ethics, in which he suggests that businesses build their strategy around their relationships with key stakeholders. The people in this economy have $20 million in money, and they deposit all their money in Humongous Bank. Humongous Bank is the only bank in the economy. Participate in and support community . beds to show customers the available bed sizes. such as media and government. influence suppliers working conditions. : an American History (Eric Foner), Psychology (David G. Myers; C. Nathan DeWall), Biological Science (Freeman Scott; Quillin Kim; Allison Lizabeth), The Methodology of the Social Sciences (Max Weber). Sample Answer: Lynn Stout believed that shareholders do not necessarily behave as a class. What research did the BBC Earth Lab cite to prove or disprove that subliminal advertising is real? safeguard properties lawsuit 2017; syl johnson chad ochocinco father The successful candidate must be a well-rounded leader who can drive and sustain collaboration with Starbucks stakeholders across both Technology and Business, especially within challenging and . b. the Dutch and Native American trade mysterious plane crashes, the Malaysian government (a stakeholder) and private investors hired a Answered over 90d ago. Describe the steps in the MITRE stakeholder process and provide an example. This includes Mexico, which has a Coca-Cola plant Blooms: Apply ), True or false? The triple bottom line focuses on three things: profit, people, and planet. Copyright 2023 StudeerSnel B.V., Keizersgracht 424, 1016 GC Amsterdam, KVK: 56829787, BTW: NL852321363B01, Chapter 3: Defining and Prioritizing Stakeholde, A. minority- and women-owned small business owners*, A. An analysis of perceived priority of shareholder impact should include which of the following? Lorem ipsum dolo, ac, dictum vitae odio. Which. One big issue access economy has is lack of regulations, especially when it comes to overseeing the products and services exchanged during the transaction. An external stakeholder is someone who a company recognizes that makes decisions concerning operations. A. Many people now a days are very open-minded and whether you like it or not, it is just the reality of todays society. Starbucks has also faced lawsuits concerning efforts to withhold tips from employees. focused on stakeholders, and perhaps instead concentrated on consumers or shareholders, could Then, describe how that stated goal might affect how the following employees do their job: (a) a part-time store employeea baristain Omaha; (b) a quality assurance technician at the company's roasting plant in Amsterdam;(c) a regional sales manager; (d) the executive vice . c. methodology for arriving at the truth However, Starbucks has also been criticized for its labor relations as well. business and sustainability strategies. The airline is now focused on promoting Muslim The phrases Starbucks and Coffee were later removed from the cup so that the brand might potentially extend beyond coffee products. (Select all that apply. Starbucks prioritizes employees in its corporate social responsibility efforts. How can you explain the range of mixed economies in the world? B. local and regional governments* Every country has their own preferences; from the food they eat to even the the type of cloth they to wear. c. Assume that Humongous bank is part of a multibank system. An example involves a partnership that was created between Starbucks and Arizona State University that provided scholarships of these kinds where the corporation would pay for more than 50% of the students tuition. Donec aliquet. Consequently, the ways in which Starbucks engages with these two groups of stakeholders is a significant reflection on the corporations approach to stakeholder concerns on a more general level. a. high-level manners The concept of CSR is not one that is merely about corporations engaging adopting stakeholder ethics for its own sake, however important many of the ethical issues involved may be (Laplume, Karan & Litz, 2008). It Instead, the principles of stakeholder ethics and corporate social responsibility involve the idea that corporations will ultimately prosper to a greater degree when these principles are recognized. AACSB: Ethics, Difficulty: Easy Stakeholders: Essentially contested or just confused? 4 Consolidated net revenues increased 24% to $29.1 billion for the. represents ethical stakeholder theory. The entitlement of the environment to legal status is a long-argued The environment is not considered a stakeholder. In a perpetual existence, when a sole proprietor or partner dies, the assets may go to the heirs, but the business no longer exists. In the case of Coca-Cola, its website discusses stakeholder engagement in a (Select all that apply.) systemic ethics problems. AACSB: Application, Difficulty: Difficult The three Starbucks founders had two things in common: they were all coming from academia, and they all loved coffee and tea. As for ethical duties, they are standards based on human principles of right from wrong. Miles, S. (2012). The normative approach most appropriately ventana canyon golf membership fees; what ships are in port at norfolk naval base? Lorem ipsum dolor sit amet, consectetur adipiscing elit. B. occurs during the monthly vulnerability scanning. c. the theory that global wealth is static and prosperity comes from wealth through extraction c. media On one hand, Starbucks is frequently praised as a company that is committed to corporate social responsibility and stakeholder ethics when it comes to labor relations (Miles, 2012). Employees are dissatisfied with the trust they receive from management and are seeking "representation" through unions. d. embraces freedom and a sense of divinity, the advantage of justice theory over other ethical systems is its In several sentences, describe one ethical draw-back of job-sharing. Toward a theory of stakeholder identification and salience: Defining the principle of who and what really counts. Customers still enjoy the product and yet competition is growing. Blooms: Understand Blooms: Analyze 100 %. Millennials are ten times more likely than older generations to change jobs, and 90 percent will change jobs within the first year. Describe Kant's "Deontology" view of ethics. Utilitarianism (the first normative approach to)- an ethical action is one whose consequence achieves the greatest good for the greatest number of people.