Unfortunately, if a bill remains unpaid, the original creditor may employ the services of a third-party debt collection agency to pursue the debt. Re: PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT. And that my Identy had been stolen last year. She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. If you have questions or need to make a change to your account. I am not paying them another dime. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. The Convergent Outsourcing entry should no longer appear, in which case you can continue to make payments until you repay the debt. I paid $834.26 directly to Sprint on July 5th and received a confirmation number of 123456789 for my payment. You can send a debt validation letter to Convergent Outsourcing asking it to confirm details of the debt, including: You can use a template if you need help writing your own letter. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. I know this thread is a few months old but I thought I'd share my experience. Many factors affect your FICO Scores and the interest rates you may receive. Las Vegas Nevada, Convergent Outsourcing, Inc. Convergent, Jefferson Capital Systems, LLC A collection from HSBC Bank which I have, nor had a account with HSBC. I was stunned. Maybe a pay for delete will help me save some money. Convergent Outsourcing does not accept payment in exchange for credit deletion. Maryland Residents: This agency is licensed as NMLS ID # 930053. I never spoke to them again. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. If you paid the debt and you're currently in good standing with the original creditor, deleting the collection from your credit report is still a possibility. This outsourcing the initial collections is not that uncommon. Convergent Outsourcing's other names Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Convergent Outsourcing is one of America's leading collection agencies. I confirmed with T-Mobile that my account is 0. b***@convergentusa.com. I canceled account with sprint on june 14, didnt payoff devices immediately and now since 7/28 i have convergent outsourcing on my reporting not willing to discuss removal at all. But, when I asked directly who she represented, she said she represented Convergent. FTC's website on credit. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. If you have questions about how making a payment will affect your credit score specifically, we encourage you to contact the credit bureau, If you have questions or need to make a change to your account. Balance due is 1700. Were available to help by phone at 1-800-444-8485 or online through our contact form. So I called the number listed he ask for last 4 of my SS# and address. This company is horrible. Suite 100 Renton, WA 98057, Phone number: 800-444-8485 Website: http://www.convergentusa.com/. Convergent Outsourcing does not accept payment in exchange for credit deletion. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. Be the first one to find this review helpful. If you have a valid email address on file with us, you will receive a password-protected receipt via email. Sent collection notice for a bill with a wireless provider I have never used. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Unsubscribe easily. Investigate this business and this Tom ** who could be a fake also. . It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. They told me to contact their collections people. If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. I told them I had never had an account with this place and have NEVER owed such an amount to anyone. We understand that collections is often an emotional and overwhelming process. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. I made arrangement to pay for some equipment for renting it, I did not owe them any money. Sprint sent account to collections, Convergent Outsourcing. The records of Verizon Wireless show that your balance of $38.63 is due in full. Like it or not. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. I disputed the claim and was told they would confirm with the company before any further actions took place. he said this was a bill collection agency. Welcome to the Sprint subreddit where we discuss news, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences. These people need to be stopped. There are plenty of articles available if you want more information and tips on how to improve your credit and reach your financial goals. Here is what I did: - went to Sprint chat online to pay my old bill (don't call, do it on the website)https://www.sprint.com/en/landings/chat.html, - Choose "account change/inquiry" yellow button underneath for chat. - Send one more email to executive office asking nicely again to have it deleted. **FORWARD TO THEM A COPY OF YOUR CHAT TRANSCRIPT IF THE CSR SAID IT WOULD BE DELETED! Just wanted to share. I had new devices on T-Mob so any blacklisting didn't affect me. Collection companies typically only agree to this if you paid the debt and havent made any late payments since. Phone Number listed as (800) 282-2644; additional original listing: Credit One Bank, N.A. Sign up to receive our free weekly newsletter. A lady called me from Convergent outsourcing about a Dish Network account. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam So, now I'm not sure how to handle this. I paid them today, now waiting to see what will happen. I haven't heard of them turning anyone away on chat???? https://money.com/how-to-remove-convergent-outsourcing-from-your-credit-report/. If it is their collection dept., did you try to get them to recall the debt? Convergent Outsourcing was the most recent CA to report on this debt. It dropped off after a while. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. ConsumerAffairs is not a government agency. Learn more. IF they said yes, it would be deleted, confirm with them again after paying. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I told her I want the account removed and she said Sprint would REMOVE the account after paying CO. Offers may be subject to change without notice. I'm just thankful to knock another baddie off my reports! Rude! On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. I asked her if Convergent owned the debt. After calling they immediately brought it down to 1,000 but they said they will not pay to delete. This claim is in fact, spelled out directly on convergent's website: Convergent Outsourcing is not a scam. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Read More . Within 48 hours it was on my credit report dropping me almost 20 points. The issue is, I never had an account with Sprint. What's funny is , I've never had any business dealings with Citizens Bank ever Renton Washington, Convergent Outsourcing, Inc. I'm down to one last account, and would like some guidance on how to tackle it. I have a collections account being reported by "Convergent Outsourcing". The letter needs to explain the reason for your late payment and why youre requesting removal. You can enter your email address to have a copy of the chat transcript emailed to you. They are now reporting the account as $0 balance but refuse to remove the account . I was so close to a derogatory free report. Houston Texas, Convergent Outsourcing, Inc false claim of oweing money Houston Texas, Convergent Outsourcing Inc. ATERS001 Sears National Bank RIPOFF Houston Texas, convergent outsourcing inc Sue Called to talk to me about debt that was due this year. If push comes to shove and you need to take legal action, its your word against the agencys. If you would like to make payment online instead of over the phone, you may do so on our website. - Hopefully you will have the same luck as me and they respond finally saying yes, it will be deleted. thanks, just paid it. As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Bryan Sankey's Phone Number and Email Last Update. As of April 1st, 2020, Sprint is now part of T-Mobile! Tell us has your experience with this business or person been good? REBUTTAL BOX PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. ** If a lady or someone else calls you and says they can't delete, be very nice, but let her know you know it is possible because you know of other people that just had it done. This report was posted on Ripoff Report on 09/05/2014 01:58 PM and is a permanent record located here: It depends on how much they gave access to their system to Convergent. Many people forget to pay a bill or find themselves short on funds, especially since the COVID-19 pandemic. Corporate Advocacy Program: How to repair your business reputation. I just got an email from Convergent with a letter attached stating that they've requested all deletion of this trade line from all. I don't dispute that I ever had a Sprint account. If you contact Sprint direct they should collect payment which would force them to pull the collection thus deleting the collection. Calling you before 8 a.m. or after 9 p.m. Misrepresenting itself or information about the debt, Attempting to collect a debt after the statute of limitations expires, Reporting false information about the debt, Contacting you at work or at a time you say is inconvenient, Contacting friends, family or coworkers regarding your debt, Calling you after you request contact through U.S. Mail only, You pay the debt to Convergent Outsourcing, Convergent Outsourcing deletes its entry on your credit report. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. Renton Washington, Convergent Outsourcing , Inc Galaxy Asset Purchasing , LLC I recieved a bill past due in the amount of $4,505.44. Philidelphia Nationwide, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Apparently it's some kind of credit card or something. People would take advantge of it, skip a payment, and get a deletion. 2 years later they are contacting me saying I owe them money. Will paying sprint remove collection? I had an unpaid bill with Sprint that was sent to Convergent Outsourcing. A credit repair company can remove a negative mark from your credit report by communicating with the debt collector on your behalf. But, I believe that a majority of the amount that they are claiming that I owe is due to an early termination fee - on an ipad account that I don't believe I terminated early (i.e. If your attempt to remove an entry due to inaccuracies is unsuccessful, you can try to negotiate a pay-for-delete settlement. Houston Texas, Galaxy Asset Purchasing, LLC Convergent Outsourcing, Inc. Convergent Outsourcing is one of America's leading collection agencies with offices across the country. Learn more about how we make money. They actually are a debt collections agency. No luck. 7 calle 1, Suite 204 So I paid them 2 payment Dec. And Jan they took out of my banking acc. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. They say Im past due in the amount of,$1,613.85. I called T-Mobile and they said themselves I have never have owed any past debt in my 14 years with them. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. I was a month to month plan. The phone number (mine) is unlisted, private. Never make an agreement with a debt collection agency over the phone. I called sprint back and spoke with a gentleman this time. You also are directed to manage your account at midlandcreditonline.com. Going to have to wait for someone to chime in with a more current collection Ill ask around .. Wonder what happens if you try to go in through Tmo vs Sprint and try to pay off the collection.do they just redirect you out Could try calling Tmo with no initial mention of a sprint collection.. if they dont redirect you to convergent. then offer to pay the sprint bill.. Renton Washington, Convergent Outsourcing Inc. Scam- Trying to collect a paid AT&T account from 16 years ago Renton Washington, Convergent Outsourcing, Inc. I decided to call Sprint today. INC. FIRST BANK AND TRUST MIDLAND FUNDING, LLC Sent me a settlement statement for a bill to this company. If there is no email on file, the consumer will be mailed a copy of their receipt. This company Is willing to settle for half of what they say I owe. They wont respond to anything but complaints saying they have validated it which is a complete lie. Ive seen many threads which detail how to remove this account by paying the original creditor, however my mom went ahead and paid convergent directly. Copyright 1997-2023, Ripoff Report. Estimated amount consumers saved since 1997: $15,590,010,907. The agencies are much more likely to sue now then in the past, even over small debts. Don't dispute again, it will come back validated. My ultimate goal is to get the collection account off of my credit reports. Somehow before I did they bought the debt and are reporting it. Convergent Outsourcing is one of the largest debt buyers in the country. It is on my credit report now. Work out a payment plan, If the collections debt is paid there would be nothing to put on the credit. Contact Convergent Outsourcing Contact Us If you are trying to stop calls from 770-870-1070 Convergent Outsourcing, please visit our Stop Collection Calls From Convergent Outsourcing page. If a CA buys a debt they can report as if they were the OC. Work out a payment plan. To obtain this information, its best to contact the applicable credit bureau instead. Paying off a debt marks the debt as paid off. Create an account to follow your favorite communities and start taking part in conversations. This is the best way to manage and repair your business reputation. Some dont. Neither one is in the wrong legally. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. Im really trying to overcome some debt and past bad decisions and just when I was clear I get smacked with another collection. They were one of my last collections some months back and although my situation is slightly different, they removed the collections on my report immediately when I settled with them. They're just trying to meet their own metrics. I was able to settle account for $500, which is a victory as the original amount was $1083. Dont click on those slick Ads! Companies across the United States contact us to help them recover debts. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. I was making payments via automatic draft. Who is ED Magedson - Founder, Ripoff Report. All rights reserved. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. The best way to prevent an old debt from affecting your future financial opportunities is to remove the collection entry from your credit report. I suspect the contract was hidden in the purchase of the I pad. I have not had business with Dish for over 3 years and left them with a $0 balance. Convergent was adamant about not removing but Sprint was fast acting and informed them to remove the account. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751, Convergent Outsourcing, Inc. Convergent Outsourcing, Inc. CONVERGENT OUTSOURCING FRAUDULENT COMPANY Renton Washington, Convergent Outsourcing, Inc. Convergent Mailed me a notice to collect a debt that doesn't exist. Estimate your FICO Score range Estimate for Free povertybro Contributor 04-22-2021 12:04 PM Sprint sent account to collections, Convergent Outsourcing. They need to be investigated for fraud!!! Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. After multiple calls, transfers, and explanations and explaining to each agent: THIS IS A FRAUDULENT CLAIM; AGENTS ALWAYS HANG UP ON ME WITHOUT RESOLUTION. We also do not buy debts the debt that you may owe is still owned by the original creditor. Why do these companies have such power to impact your credit so easily. Renton Washington, Bank Fraud, Credit Card Service, Collection Agency, Convergent Convergent Outsourcing Inc Sent me a notice stating they are gving me an opportunity to settle debt of $5,198.45 for the sum of $1819.46 Renton Washington, Convergent Outsourcing, Inc. Galaxy Asset Purchasing, LLC Sending Letters and calls for debt collections Renton Washington, Tempoe LLC Convergent Outsourcing Inc. Unbelievable!! I'm a 100% disabled veteran and have worked diligently to restore my credit after my military injury. Do I handle the debt through Convergent? For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. It collects on behalf of companies and businesses in a variety of industries, including: Health care providers Telecommunication suppliers such as Sprint and T-Mobile Financial institutions We value your privacy. Just updating my progress with Convergent. Convergent Outsourcing is one of America's leading collection agencies, adhering to the FDCPA's guidelines . R-1234567). Guaynabo, PR 00968. this link is to an external site that may or may not meet accessibility guidelines. With account paid and settled. strict standards for business conduct. Copyright 1997-2023 Ripoff Report. Corporate Advocacy Business Remediation and Customer Satisfaction Program. I called Dish to confirm this and they said they have no record of a debt. Renton Washington, Jefferson Capital Systems LLC Convergent Outsourcing Inc St. Caller I.D. I was told I owed Cox communications 200 dollars from over 5 years ago. They're trying to collect $2,200.39 of which I have no idea what this is. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. All business will get complaints. I have been receiving calls periodically, have not answered these calls. Ripoff Report has an exclusive license to this report. I called Sprint to get the debt recalled-the lady was super nice and told me that if I paid sprint I would have to pay the entire balance ($1083) and that the account was with Convnetgent Outsourcing. Its location on this page may change next time you visit. I pay for that service through Frontier Communications who by the way ** me up from the onset. This reply is in response to your complaint we received from the CFPB. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Shortly after paying it off they noted on my credit report that the debt was cleared. I've slowly over the past few years been getting some negative information removed from my credit report. They wanted me to pay 60% to settle the account, and I told them I wanted to file a dispute, and they said once I got the documents, THEN I would have to pay the amount!!!! I need some advice on how to proceed with this collection account. All rights reserved. Unsubscribe easily. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. If that happens then show proof your payment was to Sorint direct and it would be deleted. Phone 2 hrs, transferred numerous times and then they hang up! If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Convergent Outsourcing, Inc. I asked them if I paid it or settled it if theyd removed it completely, Pay for deletion. Since they were on leases that left me on the hook for around $1400. After you submit your information, calls to your number will stop within 24 hours. It's not like the person on the other end of the phone actually cares about you or your debt, or your problems. This is your right under the FDCPA. GO over it with them and see what they got. We have reviewed the complaint and the related matter. Hence, the persistent phone calls and emails. Press question mark to learn the rest of the keyboard shortcuts. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam. If they don't, the collection agency may just update it to paid/$0 balance and it will remain on your credit reports for 7 years from the DOFD. FTC's website on credit. Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. Work with Lemberg Law out of Wilton, CT. Calls coming from Atlanta, Georgia. Convergent Outsourcing, Inc. is a debt collection agency. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! **If the CSR in chat who takes your payment says no to deleting, I would still recommend sending emails to the executive office asking for deletion and including proof of payment or payment confirmation #. For more information, read, How to Remove First Federal Credit Control from Your Credit Report, How to Remove First National Collection Bureau, Inc. from Your Credit Report, How to Remove Frontline Asset Strategies from Your Credit Report, How to Remove DCM Services from Your Credit Report, How to Remove FMA Alliance from Your Credit Report, remove the collection entry from your credit report, How to Remove Convergent Outsourcing from Your Credit Report, Telecommunication suppliers such as Sprint and T-Mobile, Failing to respond to debt validation requests. Learn more. How do I know I can trust these reviews about Convergent (formerly ER Solutions, Inc.)? All rights reserved. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. It's advisable to send a debt validation letter via certified mail to get confirmation of receipt and to create a paper trail. For more information about reviews on ConsumerAffairs.com please visit our A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Payment FAQs How do I find my account number? SCAM! which I'm still thrilled about-fact is had I paid my bill on time and not defaulted I wouldn't be trying to clear it up haha so it all worked out. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Disclaimer: This story was originally published on August 31, 2020, on BetterCreditBlog.org. While I'm trying to work things out, is it possible to file a dispute against the Convergent line on my report as they don't own the debt? Convergent Outsourcing, Inc. is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. The posting time indicated is Arizona local time. They said according to sprints policy they cannot delete from the trade line. Make sure they're going to recall the debt. I don't think however that once you have the debt paid (however you do it) you should worry about on your report. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. If so how did you proceed? The FDCPA prohibits a debt collector from engaging in specific forms of harassment, including: While Convergent Outsourcing claims to provide its representatives with FDCPA compliance training, its still possible for a representative to commit an infraction. Further information is available in our FICO Data Privacy Policy. also adviced them that this account had beeb included in ,identity fraud with a police report Renton Washington, Convergent Outsourcing Inc Renton Washington Location Claimed I had a Verizon amount owed of $800. bureaus (they were only reporting to two). Companies across the United States contact us to help them recover debts. The debt collection process isnt perfect; reporting mistakes and lost information are common during the transfer of a debt from the original creditor to a debt collector. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management.